Commercial Loans Specialist

7 days ago

Dublin, CA, United States Patelco Credit Union Full time
About Patelco Credit Union

Patelco Credit Union is a not-for-profit credit union with a purpose to build financial health and wellbeing for our members. Since 1936, Patelco has grown from $500 in assets to over $9 billion in assets and is the 7th largest credit union in California with branches throughout Northern California.

We are here for our members throughout all their stages of life. Meeting them with the products and services to help them plan purposefully for their futures and to secure our life-long partnership as their trusted financial advocate. As one team, we are all committed to delivering service, empowering financial literacy, creating products, and providing new technology for our members.

We believe that work should be rewarding, challenging, and enjoyable. We're dedicated to creating a positive and supportive culture where our team members can thrive. If you're looking to use your skills and knowledge to make a difference in our members' lives, Patelco could be the perfect fit for you.

Overview

The Commercial Loan Specialist is responsible for performing a variety of functions related to the servicing of Commercial Real Estate Loans and is responsible for overseeing the servicing, administration, and strategic management of the credit union's commercial real estate secondary market loan portfolio, and program. This role supports routine servicing activities such as responding to inquiries, processing payments and payoffs, and boarding new loans. This role involves coordinating documentation, maintaining loan records, processing transactions, and monitoring financial reporting requirements. This role ensures the integrity and performance of the portfolio through proactive servicing, risk monitoring, and relationship management with lead lenders, participants, and internal stakeholders. The position requires a high level of expertise in commercial lending practices, regulatory compliance, and financial analysis, and plays a critical role in shaping servicing workflows and portfolio strategy. The specialist works to ensure timely and accurate execution of loan servicing activities in accordance with regulatory and bank guidelines. Effective communication with internal departments and external partners is essential. The ideal candidate is detail-oriented, organized, and able to manage time efficiently to meet deadlines and ensure accurate completion of tasks.

Responsibilities

  • Lead the servicing and administration of the commercial real estate secondary market loan portfolio, ensuring compliance with all applicable laws, regulations, and internal policies.
  • Manage the commercial loan secondary market program, including onboarding new participations, coordinating with lead lenders, and monitoring performance and risk exposure.
  • Oversee portfolio-level reporting, covenant tracking, and financial analysis to identify trends, mitigate risk, and support strategic decision-making.
  • Maintain and enhance servicing workflows for loan boarding, disbursements, payments, payoffs, and modifications, ensuring accuracy, timeliness, and regulatory compliance.
  • Serve as the primary liaison with lead lending institutions, loan participants, third-party vendors, and internal departments to ensure seamless execution of servicing activities.
  • Review and approve complex documentation including appraisals, environmental reports, title reports, financials, tax returns, insurance, CIP, and legal agreements.
  • Monitor and report on covenant compliance, loan performance, and portfolio health; escalate issues and recommend corrective actions as needed.
  • Lead initiatives to improve servicing efficiency, data integrity, and reporting accuracy through system enhancements and process optimization.
  • Provide mentorship and guidance to junior staff and contribute to departmental training and development efforts.
  • Collaborate with senior leadership to align portfolio management strategies with organizational goals and risk appetite.
  • Participate in strategic planning, budgeting, and goal-setting for the Commercial Lending department.
  • Adhere to a lending culture aligned with the credit union's strategic initiatives.
  • Maintain accurate loan records through data entry and updates in the loan servicing system, including but not limited to payment processing, reversals, address changes, loan grade updates and appraisal updates.
  • Process daily loan servicing activities, including loan boarding, disbursements, payments, and payoff demands while ensuring accuracy, timeliness, and compliance with regulatory guidelines; investigate and resolve any payment or loan posting discrepancies.
  • Oversee financial reporting and loan onboarding by tracking requirements via a tickler system, reviewing financials for accuracy, monitoring workflow and loan reviews, and communicating covenant defaults with regular updates to the Commercial Loan Operations Manager.
  • Participate in team meetings and provide clear, concise updates and reports to management.
  • Support departmental projects and assist with other duties as assigned.
  • Strive to meet annual departmental and individual goals aligned with budget and operational plans.
Qualifications
  • Ability to read and interpret complex documents and to respond effectively to sensitive inquiries.
  • Ability to discuss and implement loan boarding, tracking, and reporting processes.
  • Advanced understanding of commercial loan servicing, credit underwriting, and portfolio management principles.
  • Demonstrated ability to manage complex loan structures and multi-party participation agreements.
  • Strong analytical skills with the ability to interpret financial statements, assess risk, and make data-driven decisions.
  • General understanding of regulatory requirements and comprehensive understanding of reporting standards.
  • Comprehensive understanding of safe and sound credit underwriting and administration practices and procedures.
  • Excellent communication and interpersonal skills; able to influence and collaborate across departments and with external partners.
  • Working knowledge of all MS Office Suite Products.
  • Working knowledge of related financial mathematical concepts.
  • Ability to effectively interact with different department representatives.
  • Ability to organize projects and effectively allocate limited resources.
  • Demonstrate professionalism, resourcefulness, initiative, and collaboration during all internal and external interactions
  • Bachelor's degree in Finance, Accounting, Business Administration, or related field preferred
  • 4+ years Loan processing, reconciling, and funding experience.
  • Imaging and documentation experience.
  • This position is based out of the Dublin HQ office
  • This role may be eligible for hybrid work arrangements
Target Base Pay

$36.29/hr

Compensation at Patelco

Please note that the salary information is a general guideline only. Patelco Credit Union considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as market and business considerations when extending an offer. We offer a competitive total rewards package including a wide range of medical, dental, vision, financial, and other benefits.

We Offer

Physical Health:
  • Exceptional Medical, Dental, Vision, and Life Insurance benefits
  • Onsite fitness center at HQ and rewards for completing wellness related activities
Financial Health:
  • Competitive compensation packages with bonus opportunity
  • 401(k) with 3% Safe Harbor and 5% employer match
  • Discounts on loan products
  • Tuition reimbursement
Emotional Health:
  • Employee Assistance Program (EAP)
  • PTO for part-time and full-time positions
  • Paid holidays
Personal Development:
  • On-the-job training and skills development
  • Internal transfer opportunities for career growth
  • Volunteer work

Flexible work arrangements available for specific positions

Patelco Credit Union is an Equal Opportunity Employer including individuals with disabilities and protected veterans

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