Claims Support Specialist

1 week ago

Lincoln, NE, United States UNICO Group Full time

The Claims Support Specialist works independently, troubleshoots problems, follows through on all tasks, and reports claims to various carrier partners. They work closely with all UNICO employees, carrier partners, and clients to support the Account Managers, Risk Advisors, Carrier Partners, and clients & ensure that all claims are submitted promptly with proper details. They provide the highest quality of professional service to every customer. This includes answering questions and maintaining claims details.

Requirements

  • Work with clients and internal team to ensure accurate, prompt, and smooth handling of all claims, ensuring that established processes are followed.
  • Follow up with carrier claims departments within the period set by company standards to identify claim number and adjuster assignment.
  • Preparation of new client claim kits, obtaining & analyzing loss runs, creating loss ratio/analysis reports, and providing loss summaries for our clients.
  • Provide RAs and Account Managers with updates verbally or in writing via email upon request.
  • Ensure claim supporting documents are forwarded to the assigned adjuster and documented properly in the agency management system per company procedures.
  • Provides exceptional customer service on a variety of incoming/outgoing inquiries via telephone and email correspondence by utilizing verbal and written communication skills.
  • Works with RAs, Clients, Account Managers, Claims Advocates, Adjusters, and other internal departments.
  • Ability to work independently, solve problems, and handle claims, calls, and emails. Regular and predictable attendance is essential.
  • Assist Claims Advocate with various requests to provide white glove claims service to clients.
  • Coordinate scheduling and attend quarterly Teams claim review meetings with carrier partners and clients.
  • Attend staff meetings as needed.
  • Assist with other projects as assigned.
Professional Requirements
  • Education: High school diploma or GED; college degree preferred.
  • Experience:1-3 years of client-facing professional experience, insurance experience a plus
  • Licensure: no requirement upon hire, Desire to work towards P&C license for career pathing
Skills | Abilities
  • Team members are expected to embody our core values of Professional, Trust, Positive, and Team Player in all aspects of their work and relationships.
  • Email, telephone, and in-person communication skills
  • Detail-oriented and organized
  • Highly responsive and customer service-oriented
  • Ability to use computer systems, including but not limited to Microsoft Word, Excel, Outlook, AI-supported software and Agency Management Software.
  • Navigate various carrier databases.

  • Claims Adjuster Lincoln Nebraska

    2 weeks ago

    Lincoln, NE, United States CENCO Claims Full time

    CENCO Claims is seeking a reliable Residential Property Adjuster for daily field assignments in the Lincoln, NE area. This position is ideal for adjusters looking for steady residential work, flexible scheduling, and responsive support from a seasoned claims team. Responsibilities Include: Inspect residential properties and evaluate reported damages Write...

  • Claims Adjuster Lincoln Nebraska

    1 week ago

    Lincoln, NE, United States CENCO Claims Full time

    CENCO Claims is seeking a reliable Residential Property Adjuster for daily field assignments in the Lincoln, NE area. This position is ideal for adjusters looking for steady residential work, flexible scheduling, and responsive support from a seasoned claims team. Responsibilities Include: Inspect residential properties and evaluate reported damages Write...

  • Director Claims

    2 weeks ago

    Lincoln, NE, United States Ryder Full time

    Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) . Job Description : Summary The Director Claims directs activities within the General and Auto Liability Claims, Physical Damage Repairs and Property and Cargo Claims including the management of loss control activities and third-party...

  • Insurance Claims Analyst

    1 week ago

    Lincoln, NE, United States CBRE Full time

    Insurance Claims Analyst Job ID 255524 Posted 28-Jan-2026 Service line Corporate Segment Role type Full-time Areas of Interest Legal Location(s) Remote - US - Remote - US - United States of America About The Role As a CBRE Insurance Claims Analyst, you are responsible for the accurate and timely entry, maintenance and review of insurance claims within our...

  • Medical Claims Coordinator

    2 weeks ago

    Lincoln, NE, United States Nebraska State Jobs Full time

    The work we do matters! Hiring Agency: Health & Human Services - Agency 25 Location: Lincoln, NE Hiring Rate: $21.041 Job Posting: JR2026-00022291 Medical Claims Coordinator (Open) Applications No Longer Accepted On (If no date is displayed, job is posted as open until closed): 01-27-2026 Job Description: We're seeking candidates who bring a strong...

  • Medical Claims Coordinator

    2 weeks ago

    Lincoln, NE, United States Nebraska State Jobs Full time

    The work we do matters! Hiring Agency: Health & Human Services - Agency 25 Location: Lincoln, NE Hiring Rate: $21.041 Job Posting: JR2026-00022291 Medical Claims Coordinator (Open) Applications No Longer Accepted On (If no date is displayed, job is posted as open until closed): 01-27-2026 Job Description: We're seeking candidates who bring a strong...

  • IT Support Specialist

    2 weeks ago

    Lincoln, NE, United States Sandhills Global, Inc. Full time

    IT Support Specialist Lincoln, Nebraska, USA The IT Support Specialist provides technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. As the face of IT for all users in the company, this role requires a persistent and dependable work ethic with strong customer service skills. This is a position...

  • Medical Claims Associate

    2 weeks ago

    Lincoln, NE, United States National Rural Electric Cooperative Association Full time

    Job Description Make a Difference, Build Your Career at NRECA and Join Us as a Medical Claims Associate (Lincoln, NE)! Join a team that's making an impact-and getting recognized for it! Our Lincoln-based Group Benefits team is hiring a Medical Claims Associate to deliver compassionate service and accurate claims support to our members across the country....

  • Community Support Specialist

    2 weeks ago

    Lincoln, NE, United States Integrated Behavioral Health Full time

    This advertisement is for Monday - Friday 1st shift - 8AM to 5PM Integrated Behavioral Health Services (IBHS) is an establish business in Lincoln Nebraska. IBHS already provides services to the community through Day Psychiatric Rehabilitative Programing, Community Support, Psychiatric Residential Rehabilitative Programing, Crisis Stabilization, Mental Health...

  • Community Support Specialist

    1 week ago

    Lincoln, NE, United States Integrated Behavioral Health Full time

    This advertisement is for Monday - Friday 1st shift - 8AM to 5PM Integrated Behavioral Health Services (IBHS) is an establish business in Lincoln Nebraska. IBHS already provides services to the community through Day Psychiatric Rehabilitative Programing, Community Support, Psychiatric Residential Rehabilitative Programing, Crisis Stabilization, Mental Health...