Server

2 weeks ago

Menlo Park, CA, United States Burma Inc Full time
Location: Burma Love Menlo Park

Position: Server

Salary: $17.10 + Tips (Hourly)

Calling all foodies, the passionate, the inspired

At Burma Food Group, we are more than just a company - we are a family of passionate individuals who believe that food is a celebration, a source of discovery, and a way to connect with culture. From our first restaurant, Burma Superstar, we`ve grown into a thriving family of restaurants (Burma Love and Burma Bites), a retail line, and a non-profit organization - and this is just the beginning.

Together we are on a mission to bridge cultures through food, and we want YOU to join us on our mission

Be a part of our story, what do you say?

Position Summary:

This role is more than a SERVER, it is the opportunity to join a family, and act as a brand ambassador for bridging cultures through food. Take our patrons on a culinary adventure through education, quality service, and making sure they have a positive experience at our restaurant We are counting on you to be an extension of our brand.

As a SERVER you will be the face of the restaurant dining experience. Your primary responsibility is to ensure that every guest receives attentive, friendly and efficient service throughout their visit

Job Responsibilities:
  • Educate customers about food, ingredients and culture
  • Help patrons select food and beverages by presenting a menu, offering cocktails, suggesting courses, identifying appropriate wines and answering food and preparation questions
  • Be personable, always greet patrons, engage with a positive attitude, and make a point to remember regulars
  • Be a team player, and work together with your team to foster a family and warm atmosphere
  • Take food and drink orders from customers accurately with a positive attitude
  • Enter orders in computers for transmission to kitchen staff
  • Ensure tables are enjoying their meals and take action to correct any problems
  • Promptly address customer service issues and refer customer to management to necessary
  • Collect payments from tables
  • Prepare checks that itemize the total meal costs and sales taxes
  • Contribute to team effort by accomplishing related results as needed
  • Fill in for absent staff as needed
  • Comply with health and safety codes
Qualifications:
  • Team player + positive attitude
  • Strong customer service skills
  • Excellent oral communication skills required
  • Positive interpersonal skills required
  • 1 year Front-of-House (FOH) experience as a server/food-runner/host
  • Service experience in a fast-paced environment
  • Ability to acquire a valid Food Handlers license, Sexual Harassment certification. RBS (alcohol) certification (before or within 2 + weeks of hiring)
A few reasons why you`ll love your job:
  • Opportunity to be a part of a growing and passionate company and team
  • Unique opportunity to bridge cultures through food
  • Benefits: Medical, Dental, Vision and 401K
  • Family meals provided
  • Employee referral program
  • Employee recognition program

Equal Employment Opportunities (EEO):

Burma Food Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics and other protected classes. We also consider qualified applicants with arrest and conviction records, consistent with legal requirements. In addition to federal law requirements, Burma Food Group complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company operates.

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