AI Experience Designer

Our Company

At Teradata, we empower individuals and organizations with impactful data solutions. We have developed a comprehensive cloud analytics and data platform tailored for AI use. By providing harmonized data, trusted AI, and facilitating rapid innovation, we enable our customers—and their clients—to make informed, confident decisions. Leading companies from various industries rely on Teradata to enhance business performance, enrich customer journeys, and ensure seamless data integration across their enterprises.

Your Role

We are on the lookout for a skilled AI experience designer to join our Content team. This role blends technical expertise with exceptional content design skills and a design-thinking approach to create engaging interactions with our AI products aimed at data scientists and business analysts.

• Craft and refine enterprise-grade AI conversational experiences that align with actual workflows and objectives.

• Enhance model behaviors for large language models to guarantee that AI responses are precise, brand-consistent, and effectively meet user intent.

• Collaborate with Product, Engineering, Design, and Data Science teams to establish cohesive goals while advocating for user-centric conversational solutions that balance technical and business priorities.

• Conduct thorough research and testing to identify effective strategies for human-AI collaboration, develop evaluations and test prompts, and translate findings into actionable guidance for AI implementation and future planning.

• Oversee writing for both AI and human audiences across diverse content types and create guidelines and prompt frameworks for cross-functional teams.

• Act as a trusted consultant to customers and internal stakeholders regarding best practices in conversational AI design.

Your Collaborators

Within our product engineering and experience team, we prioritize enhancing user experiences on our unified Teradata platform. We strive to simplicity and remove barriers, empowering customers to harness the full potential of their data. This role spans the entire enterprise, allowing you to work closely with engineers, product architects, product managers, designers, and a talented team of content designers and strategists.

This position reports to the Head of Content Design.

Qualifications

• A minimum of 5 years of experience in content design, conversational AI, or similar roles.

• Extensive experience with content management systems and structured content.

• Strong understanding of Gen AI and LLM interactions, including prompt crafting, data retrieval, and result evaluation.

• Experience in defining and implementing design systems.

• A proven track record of successfully managing complex products in undefined scenarios.

• A portfolio showcasing your problem-solving skills through innovative product thinking, design strategy, user flows, and excellent content quality.

• The ability to convey content and design insights, recommendations, and objectives clearly and confidently.

What You'll Bring

• A keen interest in working on SaaS or B2B products.

• Preferred: Experience in coded prototyping and data analytics to enhance collaboration with customers and internal teams.

• This opportunity is ideal for:

• Content designers with technical abilities eager to influence AI interactions.

• AI/ML engineers with robust writing skills and design sensitivity wanting to focus on user experience.

• UX designers with writing proficiency wishing to shape AI conversational settings.

Why You'll Love Teradata

We prioritize a people-centric culture because we recognize that our employees are essential to our success. We embrace flexibility, allowing our team to choose how, when, and where they work. We are dedicated to fostering well-being, supporting both personal and professional thriving. Our commitment to diversity, equity, and inclusion establishes an environment that celebrates all individuals.

Teradata is proud to be an equal opportunity employer. We welcome applications from all backgrounds and do not discriminate based on race, color, ancestry, religion, creed, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or any legally protected status.

Pay Rate: 111800.0000 - 139800.0000 - 167700.0000 Annually

Your starting pay will depend on location, internal equity, job knowledge, skills, and experience. Employees in sales roles may earn commission tied to quota achievement, while other roles are eligible for annual incentive plans based on company and individual performance.

Employees in this position can participate in comprehensive benefits programs, including healthcare, life insurance, a 401(k) retirement plan, and time-off options. Details on benefits will be shared during the hiring process.