Patient Service Specialist

1 week ago

Fort Wayne, IN, United States Select Physical Therapy Full time
Overview

Patient Service Specialist

Fort Wayne, IN

Looking for a dedicated, compassionate, and focused individual with strong communication and interpersonal skills, as well as, excels in time management, multi-tasking, and a faster paced environment. 

Location: 10146 Maysville Road, Fort Wayne IN 46835

Position Type: PRN

Schedule: Monday-Friday

Compensation: Hourly Rate - $16.00 - $18.00/hour based on experience

  • Fostering Well-Being:  We offer benefits which support the financial, work/life and emotional well-being of you and your family members.  Part time positions are eligible for 401k based on reaching 1,000 hours within their first anniversary or subsequent calendar year. We also offer our employee assistance program to part time employees.

When patients enter our outpatient physical therapy center, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Check out the video below for additional insight into the work of our Patient Service Specialists 

Responsibilities
  • Responsibilities
    • Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
    • Schedule patient appointments in person and via phone
    • Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications
    • Regular communication with parties such as therapists, insurance companies, attorney offices, translation companies, market operational leaders and business development team
Qualifications

Qualifications

Minimum Qualifications:

  • High School Diploma or GED required

Preferred Qualifications:

  • 1 Year of Front Desk Experience
  • Insurance Verification Experience

Physical Requirements:

  • Ability to communicate clearly and professionally with co-workers and patients
  • Ability to multi-task phone, computer, and in-person interactions
  • Ability to use computer scheduling software (with appropriate training)
  • Visual acuity (near and distant) sufficient to maintain accurate records, recognize people and understand written direction
  • Ability to speak and hear sufficiently to understand and give directions
  • Appropriate manual dexterity to enable typing (including 10-key) and mouse use throughout a work day/shift
  • Ability to walk, stand, bend, and reach consistently throughout a work day/shift
  • Ability to lift up to 25lbs, safely, from ground to waist using proper body mechanics
  • Ability to carry office supplies up to 10lbs
Additional Data Equal Opportunity Employer/including Disabled/Veterans

  • Customer Service Specialist

    7 days ago

    Fort Wayne, IN, United States Gretnadentist Full time

    Be the First Friendly Face at Neighborhood Dental Gretna: Now Hiring Customer Service Specialist! We are seeking an outstanding, friendly, professional, and patient-focused team member with a great attitude!The right candidate must have at least 1 year of Dental office knowledge,have exceptional customer service skills and be a team player who is...

  • Bilingual Customer Service Specialist

    1 week ago

    Fort Wayne, IN, United States Sherwin-Williams Full time

    Customer Service Specialist The individual selected for this role will be expected to work at stores within a 5 mile radius of Store #1227, located at: 3404 Illinois Road, Fort Wayne, IN 46802. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and...

  • Bilingual Customer Service Specialist

    1 week ago

    Fort Wayne, IN, United States Sherwin-Williams Full time

    Customer Service Specialist The individual selected for this role will be expected to work at stores within a 5 mile radius of Store #1227, located at: 3404 Illinois Road, Fort Wayne, IN 46802. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and...

  • Bilingual Customer Service Specialist

    1 week ago

    Fort Wayne, IN, United States Sherwin-Williams Full time

    Customer Service Specialist The individual selected for this role will be expected to work at stores within a 5 mile radius of Store #1227, located at: 3404 Illinois Road, Fort Wayne, IN 46802. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and...

  • Bilingual Customer Service Specialist

    1 week ago

    Fort Wayne, IN, United States Sherwin-Williams Full time

    Customer Service Specialist The individual selected for this role will be expected to work at stores within a 5 mile radius of Store #1227, located at: 3404 Illinois Road, Fort Wayne, IN 46802. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and...

  • Bilingual Customer Service Specialist

    1 week ago

    Fort Wayne, IN, United States Sherwin-Williams Full time

    Customer Service Specialist The individual selected for this role will be expected to work at stores within a 5 mile radius of Store #1227, located at: 3404 Illinois Road, Fort Wayne, IN 46802. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and...

  • Patient Access Services Representative

    3 days ago

    Fort Wayne, IN, United States Parkview Health Full time

    Position Summary: Under the direction of the Patient Access Manager, Supervisor, or Lead, the Patient Access Services Representative plays a vital role in ensuring a positive patient experience. This position is responsible for registering inpatients, outpatients, and emergency room patients by conducting professional interviews to gather demographic,...

  • Compliance Specialist

    1 week ago

    Fort Wayne, IN, United States Utilities Service Co Inc Full time

    Description Compliance Specialist This role is responsible for ensuring compliance with regulations and company policies, audit compliance with Federal and State regulations concerning I-9 compliance, DOT Compliance, etc, monitoring and inputting data into company systems for the retrieval, and working with Field Management to ensure compliance with set...

  • Compliance Specialist

    2 weeks ago

    Fort Wayne, IN, United States Utilities Service Co Inc Full time

    Description Compliance Specialist This role is responsible for ensuring compliance with regulations and company policies, audit compliance with Federal and State regulations concerning I-9 compliance, DOT Compliance, etc, monitoring and inputting data into company systems for the retrieval, and working with Field Management to ensure compliance with set...

  • Bilingual Customer Service Specialist

    14 hours ago

    Fort Wayne, IN, United States Sherwin-Williams Full time

    Job Description The individual selected for this role will be expected to work at stores within a 5 mile radius of Store #1227, located at: 3404 Illinois Road, Fort Wayne, IN 46802. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the...