Assistant Service Coordinator

1 week ago

Anaheim, CA, United States Motive Companies Full time

Details:

This is a temporary assignment, not to exceed six (6) months, designed to provide additional support to the Service Department. The Assistant Service Coordinator will assist with dispatch functions, service coordination, and warranty administration to support daily operations and service delivery. Upon conclusion of the assignment, the employee will return to their regular position unless otherwise communicated in writing.

Job Requirements

Details:

Essential Duties and Responsibilities:

Assistant Dispatch & Scheduling Support

  • Assist with technician dispatching and daily job scheduling to support service demand
  • Monitor schedules, service boards, and technician availability; adjust assignments as directed
  • Communicate job assignments, updates, and changes to technicians in real time
  • Track technician status, arrivals, and job completions
Service Coordination & Customer Support
  • Support inbound service calls, emails, and service requests
  • Collect and verify service information including customer, equipment, and service history
  • Provide appointment confirmations and ETA updates to customers
  • Escalate service concerns or scheduling issues to leadership as appropriate
Warranty Administration
  • Assist with the preparation, submission, and tracking of service warranty claims
  • Verify warranty eligibility and required documentation
  • Communicate with vendors and manufacturers regarding claim status
  • Maintain accurate warranty records and supporting documentation
Administrative & Operational Support
  • Create and update service work orders and related documentation
  • Ensure accurate data entry in service management systems
  • Coordinate with Parts and Service teams regarding parts availability
  • Support reporting and administrative tasks related to service activity
Qualifications

Required
  • High school diploma or equivalent
  • Prior experience in service coordination, dispatch, administrative support, or warranty processing
  • Strong organizational skills with the ability to manage multiple priorities
  • Proficiency in Microsoft Office and service management systems
Preferred:
  • Dispatch or scheduling experience in a service-based environment
  • Familiarity with warranty administration processes
Temporary Assignment Terms:
  • This assignment is temporary and expected to last up to six (6) months
  • This assignment does not guarantee a permanent position or change in job classification
  • Compensation, schedule, and overtime eligibility will remain consistent with the employee's current status unless otherwise specified in writing
  • Duties may be adjusted based on operational needs during the assignment
  • The Company reserves the right to end the temporary assignment early or extend it within business needs, subject to applicable law
Success Indicators:
  • Improved scheduling efficiency and service coordination support
  • Accurate and timely warranty claim processing
  • Positive internal and customer communication
  • Consistent documentation and administrative accuracy


Pay: $19-$20/hr

  • Assistant Service Coordinator

    2 weeks ago

    Anaheim, CA, United States Motive Workforce Solutions Full time

    Job Description This is a temporary assignment, not to exceed six (6) months, designed to provide additional support to the Service Department. The Assistant Service Coordinator will assist with dispatch functions, service coordination, and warranty administration to support daily operations and service delivery. Upon conclusion of the assignment, the...

  • Assistant Service Coordinator

    2 weeks ago

    Anaheim, CA, United States Motive Workforce Solutions Full time

    Job Description This is a temporary assignment, not to exceed six (6) months, designed to provide additional support to the Service Department. The Assistant Service Coordinator will assist with dispatch functions, service coordination, and warranty administration to support daily operations and service delivery. Upon conclusion of the assignment, the...

  • Assistant Service Coordinator

    1 week ago

    Anaheim, CA, United States Motive Workforce Solutions Full time

    Job Description This is a temporary assignment, not to exceed six (6) months, designed to provide additional support to the Service Department. The Assistant Service Coordinator will assist with dispatch functions, service coordination, and warranty administration to support daily operations and service delivery. Upon conclusion of the assignment, the...

  • Assistant Service Coordinator

    1 week ago

    Anaheim, CA, United States Motive Workforce Solutions Full time

    Job Description This is a temporary assignment, not to exceed six (6) months, designed to provide additional support to the Service Department. The Assistant Service Coordinator will assist with dispatch functions, service coordination, and warranty administration to support daily operations and service delivery. Upon conclusion of the assignment, the...

  • Assistant Service Coordinator

    7 days ago

    Anaheim, CA, United States Motive Workforce Solutions Full time

    Job Description This is a temporary assignment, not to exceed six (6) months, designed to provide additional support to the Service Department. The Assistant Service Coordinator will assist with dispatch functions, service coordination, and warranty administration to support daily operations and service delivery. Upon conclusion of the assignment, the...

  • Assistant Service Coordinator

    1 week ago

    Anaheim, CA, United States Motive Workforce Solutions Full time

    Job Description This is a temporary assignment, not to exceed six (6) months, designed to provide additional support to the Service Department. The Assistant Service Coordinator will assist with dispatch functions, service coordination, and warranty administration to support daily operations and service delivery. Upon conclusion of the assignment, the...

  • Transaction Coordinator/Assistant

    1 week ago

    Anaheim, CA, United States Remote VA Full time

    Transaction Coordinator/Assistant We are seeking a detail-oriented and highly organized Transaction Coordinator/Assistant to support our real estate agent/broker in managing transactions, ensuring compliance, and providing top-notch customer service to clients. The ideal candidate is proactive, tech-savvy, and has experience in real estate transaction...

  • Transaction Coordinator/Assistant

    2 weeks ago

    Anaheim, CA, United States Remote VA Full time

    Transaction Coordinator/Assistant We are seeking a detail-oriented and highly organized Transaction Coordinator/Assistant to support our real estate agent/broker in managing transactions, ensuring compliance, and providing top-notch customer service to clients. The ideal candidate is proactive, tech-savvy, and has experience in real estate transaction...

  • Operations Coordinator- Service/Repair

    1 week ago

    Anaheim, CA, United States TK Elevator Full time

    li>strong]:text-primary [&>li]:mb-3 [&>li]:font-bold [&>li]:text-lg [&_ol]:my-2 [&_ol]:ml-3 [&_ol]:list-decimal [&_p]:mb-4 [&_p]:leading-relaxed [&_p]:print:text-sm [&_section_div_li]:ml-5 [&_section_h2]:mb-3 [&_section_h2]:text-2xl [&_section_h2]:text-black [&_section_h2]:print:text-lg [&_section_h3]:text-xl [&_ul]:mb-4 [&_ul]:ml-6 [&_ul]:list-disc...

  • Career Services Coordinator

    2 weeks ago

    Anaheim, CA, United States Success Education Colleges Full time

    Success Education Colleges (SEC) is a family of institutions comprised of North-West College, Glendale Career College, Nevada Career Institute and Marsha Fuerst School of Nursing. SEC is a leader in allied health education, and has been offering quality and affordable health care training programs for over 58 years. Our everyday mission is to educate...