Desktop Support Technician

7 days ago

New York, NY, United States Lincoln IT Full time
Job Overview

We are currently seeking a full time Level I/II Desktop Support Engineer with 2-3 years of extensive hands-on experience with the following: PC, Mac and Printer break/fix.

Responsibilities
  • Provide phone support and on-site remediation for workstation issues
  • Troubleshooting and resolving customer system problems across a broad range of technologies
  • Provide onsite installations of new software and upgrades
  • Provide installation of service Packs and security updates
  • Provide onsite support and installations to clients
  • Provide Desktop support including analyzing and resolving end-user issues
  • Provide printer troubleshooting
Skills & Experience
  • Knowledge of MAC and Windows operating systems and desktop applications
  • Experience with installing, configuring, and administering a broad range of technologies
  • Reliable, who can work with little to no supervision
  • Excellent written and verbal communication skills
  • Knowledge of Cisco Phone Systems a plus
  • Certifications a plus

Company Overview
Founded in 1998, Lincoln Computer Services is a growing custom IT solution provider, servicing New York City and Long Island, New York. If you are interested in working for a growth-oriented company with a culture that exudes collaboration, integrity and a passion for technology, submit your resume today

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