Body Shop Estimator
1 week ago
O'Daniel Auto Group is seeking to hire an experienced Automotive Body Shop Estimator to ensure the overall efficiency, profitability, and reputation of our auto body shop operations by providing timely, accurate, and customer-approved estimates for repair work. Customer service is a top priority; it's our job to turn a difficult situation around.
We offer excellent customer service to all our customers. We believe that culture makes a difference, and we focus on building relationships with our employees, our customers, and our community.
We offer:
- Competitive pay plan - salary commensurate with experience
- Healthcare, Dental and Vision insurance options
- 401(k)
- Automobile purchase program
- Fast-paced work environment
- A positive, professional work environment
- Greet customers and quickly assess their needs, understanding the difficulty of their situation.
- Work with customer and Body Shop Technicians to identify required repair work.
- Offer additional services and repairs to customers.
- Compute cost of replacement parts and labor to restore vehicle to condition specified by customer.
- Dispatch and maintain an organized workload.
- Enter itemized estimate on repair order and explain estimate to customer.
- Keep customer informed and updated throughout the repair process.
- Maintain Customer Satisfaction score at, or above designated standards.
- Meet dealership's standards for repair/order production.
- Experience as an Automotive Body Shop Estimator is required
- Automotive dealership experience is preferred
- Good communication and customer service skills
- Organized with good problem-solving skills
- Strong record of positive Customer Satisfaction (CSI) results
- Professional appearance and a positive attitude
- Valid driver's license
- Must be authorized to work in the U.S. and be a current resident
- Resume must be uploaded, for immediate consideration. Send resume to Resume@odanielauto.com
O'Daniel Ford is an equal opportunity employer and prohibits discrimination or harassment based on race, color, religion, sex, age, national origin, disability, genetic information, veteran status, sexual orientation, gender identity, or any other status protected by law.
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