Customer Service Representative

2 weeks ago

Hampton, VA, United States Paula Boyd - State Farm Agent Full time

Responsive recruiter

Replies within 24 hours

Benefits:

  • Bonus based on performance
  • Company parties
  • Competitive salary
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Signing bonus
  • Training & development
Company Overview: Paula Boyd - State Farm Agent, a dynamic and forward-thinking player in the insurance industry, is actively seeking energetic and customer-focused individuals to join our team as Customer Service Representative - State Farm Agent Team Member. If you're a tech-savvy, people-oriented individual with a passion for making a positive impact, this is an exciting opportunity to launch your career in a modern and vibrant work environment.

Job Description: As a Customer Service Representative - State Farm Agent Team Member, you'll be at the forefront of delivering an exceptional customer experience. Your responsibilities will include:
  • Engaging with customers through various channels, including phone, email, and chat.
  • Providing friendly and efficient assistance with policy inquiries, updates, and claims.
  • Utilizing digital tools and platforms to connect with a younger demographic.
  • Collaborating with a dynamic team to ensure timely and effective issue resolution.
  • Proactively identifying opportunities to enhance customer satisfaction.
Qualifications:
  • Excellent communication skills, both written and verbal.
  • Tech-savvy with a familiarity with digital communication tools.
  • Customer-oriented mindset with a strong desire to exceed expectations.
  • Ability to adapt to a fast-paced, evolving work environment.
  • Previous customer service experience is a plus but not required.
Requirements:
  • High school diploma or equivalent; college degree is a plus.
  • A positive and proactive attitude towards learning and growth.
  • Detail oriented and the able to multitask.
  • Ability to work in a collaborative team setting.
  • Willingness to obtain relevant insurance licenses (licensing costs will be reimbursed).
How to Apply:

Please review our website below, and if you think our office is a good fit, and you are ready to embark on an exciting career in insurance, we want to hear from you

Paula Boyd - State Farm Agent is an equal opportunity employer and encourages applications from individuals of all backgrounds.

Compensation: $35,000.00 - $50,000.00 per year

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Hampton, VA and help customers with their insurance and financial services needs, including:
  • Auto insurance
  • Home insurance
  • Life insurance
  • Retirement planning


State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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