Event Operations Manager

6 days ago

Detroit, MI, United States Method Products Full time

We are looking for passionate hospitality professionals to join our team As the Event Operations Manager, you will be expected to build and maintain a culture that reflects the core principles and values of Method Hospitality. You will take charge of supervising staff, overseeing the seamless execution of large-scale events and focus on delivering exceptional customer service

As the Event Operations Manager, you will be responsible for coordinating and communicating with both the client and your team to ensure the smooth flow of operations, making effective communication an essential skill. Your ability to multitask and handle multiple responsibilities simultaneously will be crucial, as you may find yourself setting up tables before an event, addressing client requests, preparing upcoming events, communicating with staff, and overseeing post-event cleanup services.

If you possess a passion for creating unforgettable experiences and have a keen eye for detail, along with excellent organizational and leadership skills, we invite you to apply to be a part of our team Bring your expertise to Anthology Events and be a part of our commitment to delivering exceptional service to our valued clients.

Duties & Responsibilities, include but are not limited to:

  • Be an integral part of daily operations & guest services
  • Report directly to the General Manager
  • Fully understand the standards of event service, and are committed to teaching/expressing these standards.
  • Experience and expertise in fine dining service styles including set-up and breakdown.
  • Responsible for overseeing all scheduling within an assigned department
  • Maintaining service standards set by company leadership
  • Interview, screen, and recruit job applicants
  • Responsible for team performance, morale & productivity
  • Polished presentation and communication with VIP clients and management.
  • Completion of Customer Follow-up calls on a timely basis
  • Give clear direction to service staff, coordinate vendor load-in and set-up
  • All other duties as directed by Director of Events & Event Operations Manager
  • Expedite food during events
  • Follow full event-close procedure & ensure event space is clean & secure, post-event
Financial Responsibilities:
  • Achievement of budgeted food sales, beverage sales, labor costs and profitability.
  • Completion of daily, weekly and monthly sales reports
  • Monitor activities and expenses including inventory and labor
Qualified Candidates Should Be Able To:
  • Communicate effectively and problem solve
  • Stand and walk for long periods of time
  • Delegate effectively
  • Work a flexible schedule, including weekends and holidays
Required Experience:
  • Minimum of 4 years of experience in a similar role in a hotel or banquet setting.
  • 2+ years of experience in managing luxury Weddings.
  • Strengths must include multi-tasking, problem resolution, and customer relations.
  • Must have excellent written and verbal communication skills.
  • Must be a team player with a strong work ethic.
  • Prior knowledge of TripleSeat & Toast POS
Benefits:
  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance
  • Job Type: Full-time

Method Co., along with its affiliates, is an equal opportunity employer and is committed to an inclusive workplace free from unlawful discrimination based on race, color, ancestry, nationality, religion, age, marital status, physical or mental disability, sexual orientation, gender, gender identity or any other protected characteristic under federal, state or local law. We believe in diversity and encourage any qualified individual to apply.

Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this job. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

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