Associate Service Advisor

2 weeks ago

Orland Park, IL, United States Crash Champions Full time

Champions Do More

As one of the fastest-growing and most exciting brands in the industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert . For more than 25 years, our vision has been anchored by the belief that delivering superior collision repair service is about People First. Welcome to Crash Champions. We Champion People.

Responsibilities

  • Optimizing and developing accurate repair estimates in a manner that enables the organization to achieve profit benchmarks.

  • Educating customers on the process of vehicle repairs, insurance procedures, customer rights, repair techniques, safety, and value.

  • Providing all estimates in such a manner that allows the organization to succeed in our DRP partnerships and achieve KPI goals.

  • Finalizing total loss administration.

  • Providing personal, trusted service by reviewing the comprehensive repair process with customers.

  • This is achieved by:

  • Greeting customers by phone or in-person

  • Educating customers about the collision repair process including insurance claims information, processing, and payment procedures.

Qualifications

To be selected, a candidate must embody professionalism and display the skills consistent with the Crash Champions culture and brand, including but not limited to:

  • Arrive every day, on time, ready to learn

  • Commit to 7-9 months for program completion

  • Maintain a professional appearance

  • Be ambitious

  • Observe all areas of the location and ask questions

  • Attend calls

  • Complete all required training including assignments in CYOU and I-CAR

  • Complete tracker once per week through the end of Stage 2

  • Write as many estimates as possible

Benefits

The Company offers the following benefits for this position, subject to applicable eligibility requirements and annual updates:

  • Medical Insurance

  • Dental Insurance

  • Vision Insurance

  • Group Life Insurance

  • Disability Insurance

  • 401k Retirement Plan with match

  • Referral Bonus ("Cash From Crash")

  • 5 Paid Holidays

We are committed to providing competitive compensation for this role. The actual offer will be based on various factors, including but not limited to: job related knowledge, skills, experience, relevant certifications and qualifications.

The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Submit a Referral

Posted Min Pay Rate USD $15.50/Hr.

Posted Max Pay Rate USD $25.00/Hr.

ID 2025-17172

Category ASAP - Associate Service Advisor Program

Position Type Regular Full-Time

Location : Postal Code 60467

Location : Address 10714 W 163rd Place

Remote No

Posted Min Pay Rate USD $15.50/Hr.

Posted Max Pay Rate USD $25.00/Hr.

Prioritization Tier 1 - Priority

  • Block Advisor Tax Advisor

    1 week ago

    Orland Park, IL, United States H&R Block Full time

    Our Company At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong. We strive to continuously improve our business and have committed to...

  • Service Advisor

    6 days ago

    Tinley Park, IL, United States Bettenhausen Automotive, Full time

    Bettenhausen Chrysler Dodge Jeep & Ram in Tinley Park is looking for an experienced service advisor to join our busy service center! Bettenhausen is a family owned company that offers a great work atmosphere, career growth, and has partnered with Strayer University to provide a free college education - Let us help you achieve your goals!Job Responsibilities:...

  • Customer Service Associate

    1 hour ago

    Orland Park, IL, United States PGA TOUR Superstore Full time

    15.25 - 17.50 USD Hourly Pay Range: $15.25 - $17.50 Overview At PGA TOUR Superstore, we are always looking for enthusiastic, self-motivated, flexible individuals who will share a passion for helping transform our business. As one of the fastest growing specialty retailers, we are dedicated to hiring selfless team players from different backgrounds to...

  • Member Services Associate

    2 weeks ago

    Orland Park, IL, United States Power Wellness Full time

    Position Title: Member Services Associate Location: Orland Park Health & Fitness Center Type: Part time (Sub + Saturday closer) Potential Shifts: Opening shifts as early as 4:30am, closing until 10:30pm, Saturdays, Sundays, and holidays. (Up to 2-3 Saturdays a month 12pm -7pm) Hourly Pay Rate: $15.00 - $15.50 Benefits: Complimentary membership for you and...

  • Associate Service Manager

    4 days ago

    Orland Park, IL, United States Tesla Full time

    What to Expect Tesla's Associate Service Managers are responsible for driving excellent results in customer service and operational efficiency in our service centers. Our Associate Service Managers must assist in the daily operations of the Service Center to ensure outstanding results quarter after quarter, month after month, and on all aspects of customers,...

  • Automotive Service Advisor

    2 weeks ago

    Highland Park, IL, United States McGrath Kia of Highland Park Full time

    McGrath Kia of Highland Park is a leader in the automotive retail sales and service sector, and we're looking to add a Service Advisor.  If you have what it takes to join our award winning team, apply today! Ideal candidates will be engaging, customer focused, friendly and knowledgeable in customer service. The Service Advisor responsibilities are as...

  • Automotive Service Advisor

    2 days ago

    Highland Park, IL, United States McGrath KIA of Highland Park Full time

    McGrath Kia of Highland Park is a leader in the automotive retail sales and service sector, and we're looking to add a Service Advisor.  If you have what it takes to join our award winning team, apply today! Ideal candidates will be engaging, customer focused, friendly and knowledgeable in customer service. The Service Advisor responsibilities are as...

  • Service Advisor

    2 weeks ago

    Forest Park, IL, United States Hawk Auto Group Full time

    Hawk Auto Group is a dynamic and rapidly growing automotive group with multiple dealership locations across Illinois. As a trusted name in the industry, we are committed to excellence in every aspect of our operations, from sales and service to customer satisfaction and community engagement. Our Large Auto Dealership is looking for experienced, professional,...

  • Automotive Service Advisor

    1 week ago

    Loves Park, IL, United States Blain's Farm & Fleet Full time

    Company & Benefits Information At Blain's Farm & Fleet we believe everyone deserves the opportunity to have a job they love, work in a great environment, grow their career & enjoy a positive balance. As a family-owned retailer we take pride in offering a competitive benefit package designed to support you & your life. It is one of the reasons we have been...

  • Client Service Associate- Rockford, IL

    1 week ago

    Loves Park, IL, United States Raymond James Full time

    Overview Join to apply for the Client Service Associate- Rockford, IL role at Raymond James. Job summary: Celebrating more than 60 years of rich history and recognition for service and excellence in the Financial Services industry, Raymond James is seeking a dynamic Client Service Associate who is a motivated, detail oriented and creative problem solver to...