Service Consultant
4 days ago
Service Consultant
Join our dynamic team at Camping World as a Service Consultant, where your passion for customer service and the camping lifestyle will thrive In this role, you will be the first point of contact for customers seeking repair services, initiating requests, and providing vital administrative support to the Service Department. Your efforts will be recognized through an aggressive, uncapped earnings potential with a commission-driven pay plan.
Key Responsibilities:
- Identify and assess customer needs for specialized products and services.
- Proactively recommend add-on services to enhance customer transactions.
- Provide accurate price estimates for installations before scheduling appointments.
- Keep customers informed on the progress of their service requests.
Qualifications:
- A minimum of one year of experience in a service-related role is preferred.
- Familiarity with RV products or the camping lifestyle is a plus.
- Proficient in using computers and conducting internet searches.
- Outstanding organizational and follow-up skills.
- Ability to adhere to department policies and procedures.
- Must possess a valid driver's license.
- Ability to lift up to 25 lbs and/or move up to 50 lbs with assistance.
- Comfortable with prolonged standing, stooping, crawling, and bending.
Compensation and Benefits:
The pay range for this position is between $50,000 and $80,000+, based on a variety of factors including skills, experience, and training. As part of our commitment to employee well-being, we offer comprehensive benefits including Paid Time Off, a 401(k) plan, Employee Assistance Program, discounts, and much more Full-time employees receive a full range of medical, dental, and vision coverage. For part-time employees, dental and vision options are also available.
Camping World is an equal employment opportunity employer. We do not discriminate based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran status, or any other protected status as per applicable laws.
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