Customer Rep

1 week ago

Syracuse, NY, United States Global Channel Management Full time

About the job Customer Rep

Customer Rep needs 2+ years experience

Customer Rep requires:

  • Onsite
  • Monday-Friday § 10:30-7:00 EST § Two 10-minute breaks and a 30-minute lunch
  • Outbound, inbound calling
  • PC savvy
  • MS Office savvy
  • Call center
  • Customer service
Customer Rep duties:
  • Inbound call representative taking calls from regarding lens orders, order status, order tracking, remakes, general customer service inquiries
  • Outbound calls to follow up with, on pending jobs
  • Average of 8 calls an hour

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