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GM-Experienced Service Consultant

3 weeks ago

West Union, SC, United States Scenic Chevrolet Full time
Why Top Advisors Choose Scenic Chevrolet

At Scenic Chevrolet, our service department is built on trust, transparency, and teamwork. We’re looking for an experienced Service Consultant/Advisor with GM experience who takes pride in delivering an exceptional customer experience while maximizing service opportunities. If you know GM processes, value a strong shop flow, and want to work where your expertise is rewarded, this is the opportunity for you

What You’ll Do

  • Serve as the primary point of contact for service customers from write-up to delivery

  • Accurately document customer concerns and recommend services using GM guidelines

  • Communicate clearly and professionally with customers, technicians, and management

  • Review multi-point inspections and present maintenance and repair options confidently

  • Manage repair orders efficiently to maximize customer satisfaction and throughput

  • Follow up with customers to ensure a positive service experience and build loyalty

What Success Looks Like

  • Consistent CSI performance and repeat customer relationships

  • Accurate, well-documented repair orders with minimal rework

  • Strong service sales driven by trust and clear communication

  • Seamless collaboration with technicians and service leadership

What We’re Looking For

Must-Haves

  • Previous Service Advisor/Consultant experience

  • GM dealership experience strongly preferred

  • Working knowledge of GM service processes, maintenance schedules, and warranty

  • Strong communication, organization, and time-management skills

  • Professional appearance and customer-first mindset

  • Valid driver’s license and clean driving record

Nice to Have

  • Experience with GM systems (Dealertrack DMS, GlobalConnect, Dealerlogix, etc.)

  • Proven track record of meeting or exceeding service sales goals

What Scenic Chevrolet Offers

  • Competitive pay with strong earning potential (salary + commission structure)

  • Medical, dental, vision, and 401(k) benefits

  • Paid training and ongoing professional development

  • Stable, well-established dealership with steady service volume

  • Supportive leadership and a team-oriented service department

  • Opportunities for long-term career growth within the dealership

Ready to Take the Next Step?

If you’re an experienced GM Service Advisor who values professionalism, structure, and growth, Scenic Chevrolet wants to hear from you Join a dealership where your experience matters and your performance is rewarded. Apply today