Program Manager
6 days ago
Location: Charlotte, NC onsite
Job Type- Contract
Key Responsibilities:
- Program Leadership: Lead the successful migration of Hyland Alfresco, ensuring alignment with business objectives, OKRs (Objectives and Key Results), and compliance requirements (e.g., WORM lock, Client).
- Executive Communication: Create and deliver concise, data-driven executive summaries and status updates. Lead weekly governance meetings and represent the program in senior leadership forums.
- Risk & Issue Management: Proactively identify, escalate, and resolve risks and issues, including managing vendor accountability and cross-team dependencies.
- Performance & Stability Oversight: Partner with technical leads and vendors to validate system performance, scalability, and resiliency. Oversee remediation activities and ensure production readiness.
- Stakeholder Engagement: Collaborate with business units, IT risk, legal, and vendor teams to ensure alignment and transparency throughout the migration lifecycle.
- Change Management: Coordinate change approvals and ensure readiness for go-lives, including contingency planning for unsupported storage scenarios.
- Documentation & Compliance: Ensure all program documentation, including service level agreements and technical assessments, are complete and audit-ready.
- Experience: 7+ years in program or project management, preferably in enterprise IT or digital transformation.
- Technical Understanding: Strong grasp of document management systems, cloud platforms, and enterprise architecture.
- Communication Skills: Exceptional communication skills, with experience preparing executive-level briefings and reports.
- Leadership: Demonstrated ability to lead cross-functional teams and manage vendor relationships.
- Compliance: Familiarity with regulatory compliance frameworks (e.g., Client, WORM) is a plus.
- Certifications: PMP, SAFe, or equivalent certification preferred.
Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.
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