Client Account Coordinator

22 hours ago

Fort Worth, TX, United States TradeJobsWorkforce Full time

As a Client Account Coordinator, you will play a crucial role in ensuring the smooth processing of accounts and enhancing client satisfaction. Your responsibilities will include:

  • Preparing Work: Gather, sort, organize, and record data, information, and documents effectively.
  • Completing Enrollments: Analyze and audit documents, tapes, and transmissions, while troubleshooting and resolving processing issues.
  • Coordinating Mailings: Organize and develop plans for successful conversion mailings.
  • Providing Information: Collect, analyze, and summarize information to respond to client requests.
  • Resolving Complaints: Investigate complaints, compose responses, and refer complex issues to legal or government affairs when necessary.
  • Maintaining Quality Service: Monitor service standards and communicate potential issues to supervisors.
  • Preparing Reports: Collect and analyze data for insightful reports.
  • Continuous Learning: Stay updated with industry-related knowledge through educational opportunities.
  • Enhancing Reputation: Take ownership of new requests and explore ways to add value to your accomplishments.

If you are passionate about client service and eager to make a difference, we encourage you to apply

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