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Virtual Financial Advisor
3 weeks ago
The Virtual Advisor plays a crucial role in delivering exceptional financial guidance and support. Utilizing Thrivent's robust advice framework, the primary objective as a Virtual Advisor is to re-engage existing Thrivent clients, deliver tailored recommendations, and helping clients take action to enhance their financial well-being.
This role proactively connects with Thrivent clients by making outbound calls to schedule and hold appointments with clients via phone, shared screens, and video. Additionally, a portion of client interactions and meetings will come from referrals.
Through pre-planned, well-structured appointments, the Virtual Advisor will delve into clients’ personal situations, previous Thrivent experiences, financial goals, and current financial standing – all with the goal of empowering clients to take action to improve their financial well-being.
Virtual Advisors hired in locations that are deemed as “Growth Markets,” will have the opportunity to primarily work remotely; however, it will be expected to collaborate with both leaders and/or peers weekly at an onsite location.
DUTIES & RESPONSIBILITIES:
This is not intended to be an all-inclusive list of essential job functions, but rather a general overview of the principal responsibilities.
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Leverage your sales ability to build enduring relationships with clients by making personal connections and building trust.
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Skillfully engage in advice-led conversations, understanding client needs, and delivering tailored financial recommendations.
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Analyze clients' financial goals, risk tolerance, and investment horizon, utilizing independent thought to address complex situations.
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Provide clients with suitable insurance and investment product recommendations aligned with their objectives, guiding them to take action .
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Handle inbound telephone and email inquiries, addressing client needs and issues ranging from simple to complex cases. Identify sales opportunities and seamlessly transition conversations from service-oriented to sales-oriented.
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Resolve client inquiries and concerns by providing comprehensive information and explanations in a timely manner.
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Accurately document all client interactions into Salesforce.
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Comply with federal and state regulations, ensuring the protection of client and company interests through confidentiality. Act as a steward of client assets, striving for exceptional service to achieve client satisfaction and engagement.
QUALIFICATIONS & SKILLS:
Required:
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College degree or the equivalent work experience .
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Knowledge and broad perspective of financial products and the financial services industry. ( i.e. Life, Health, Annuities, and other investment products etc.)
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Ability to provide in-depth financial analysis and planning .
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Ability to effectively communicate and influence members to take action on recommended solutions that will satisfy their financial needs.
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Excellent interpersonal skills in order to quickly build rapport, effectively communicate and influence members to take action.
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Successfully complete FINRA Series 7 and 66 and Life and Health Insurance exams within 90 days of hire/transfer.
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Must be eligible to be securities and insurance licensed in all 50 states and the District of Columbia.
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Virtual Advisors hired in designated 'Growth Markets' will primarily work remotely but are expected to collaborate with leaders and peers in person at an onsite location on a weekly basis.
Pay Transparency
Thrivent’s long-term growth depends on attracting, rewarding, and retaining people who are committed to helping others thrive with purpose. We accomplish this by offering a wide variety of market competitive compensation programs to attract, reward, and retain top talent. The applicable hourly wage range for this role is $24.03-$26.44 per hour, with additionally monthly sales bonuses based on sales results and your client impact. The base pay actually offered will be determined by a variety of factors including, but not limited to, location, relevant experience, skills, and knowledge, business needs, market demand, and other factors Thrivent deems important.
Thrivent is unique in our commitment to helping people to be wise with money and live balanced and generous lives. That extends to our benefits.
The following benefits may be offered: various bonuses (including, for example, annual or long-term incentives); medical, dental, and vision insurance; health savings account; flexible spending account; 401k; pension; life and accidental death and dismemberment insurance; disability insurance; supplemental protection insurance; 20 days of Paid Time Off each year; Sick and Safe Time; 10 paid company holidays; Volunteer Time Off; paid parental leave; EAP; well-being benefits, and other employee benefits. Eligibility for receipt of these benefits is subject to the applicable plan/policy documents. Thrivent’s plans/policies are subject to change at any time at Thrivent’s discretion.
Thrivent provides Equal Employment Opportunity (EEO) without regard to race, religion, color, sex , gender identity, sexual orientation, pregnancy, national origin, age, disability, marital status, citizenship status, military or veteran status, genetic information, or any other status protected by applicable local, state , or federal law. This policy applies to all employees and job applicants.
Thrivent is committed to providing reasonable accommodation to individuals with disabilities. If you need a reasonable accommodation , please let us know by sending an email to human.resources@thrivent.com or call 800-847-4836 and request Human Resources.
At Thrivent, we believe money is a tool, not a goal. Driven by a higher purpose at our core, we are committed to providing financial advice, investments, insurance, banking and generosity programs to help people make the most of all they’ve been given. At our heart, we are a membership-owned fraternal organization, as well as a holistic financial services organization, dedicated to serving the unique needs of our customers. We focus on their goals and priorities, guiding them toward financial choices that will help them live the life they want today—and tomorrow.
For over 100 years, Thrivent has been helping people build their financial futures and live more generous lives. Today, it’s a Fortune 500 company that offers a full range of expert financial solutions, serving more than 2 million customers, as well as the communities in which they live and work.
Thrivent fosters a diverse workforce to serve our diverse clientele, reflecting a wide range of backgrounds and experiences. If you’re intrigued about our work and the possibility of becoming part of it, we invite you to visit Thrivent.com to learn more. You won’t just build a career; you’ll be part of an organization focused on growing, innovating, and serving.
