Operations Training Launch Specialist
1 week ago
Benefits:
401(k)
Bonus based on performance
Flexible schedule
Health insurance
Job Title: Operations Launch Specialist
Location: Remote (U.S.) Position Type: Full-Time (40 Hours/Week) Benefits: 401(k) + Insurance Available
About HealthSource
HealthSource is a national leader in chiropractic care and whole-body health. Our mission is to support franchise owners and clinical teams in delivering exceptional patient outcomes through proven systems, training, and operational excellence.
We are seeking an Operations Launch Specialist who will play a key role in onboarding and developing new clinic owners and team members, ensuring a strong and consistent foundation in HealthSource systems, mindset, and operations.
Position Purpose
To equip all new owners and their teams with a powerful, replicable onboarding experience through our Starting Point Training Program, ensuring each clinic launches with confidence, clarity, and long-term success.
Key Responsibilities
The Operations Launch Specialist will:
Lead new franchisees and team members through our Starting Point 90-Day Training Program
Facilitate onboarding, training calls, and support meetings with owners, doctors, and staff
Guide users through Cortex learning modules, HS Systems, and onboarding milestones
Support our Train-the-Trainer model by empowering owners and leaders to teach and duplicate systems
Maintain accountability through progress tracking, communication, and follow-up
Collaborate with internal departments to improve onboarding and training resources
Ensure all clinics follow required onboarding sequences—no skipped steps
Promote a culture of curiosity, consistency, and growth across all training cohorts
Success Pillars for This Role
We are looking for candidates who align with the following principles:
Train to Teach, Lead, and Duplicate
Master the Business, Not Just the Role
Follow the System, Build the Foundation
Lead with Clarity and Connection
Stay Accountable and Curious
Don’t Skip—Trust the Process
Training Experience Delivered
The Starting Point Program includes:
Sequential Cortex modules (videos, readings, eLearning)
HealthSource University 3.5-day training event
Field-based training with active clinic teams
Coaching checkpoints and expert roundtables
Graduation into Immersion Master Class once clinic opens
Each lesson includes:
Objectives, goals, and timelines
Self-directed learning
Application activities and role-playing
Case support and field feedback
Ideal Candidate Profile
The successful candidate will:
Be a strong communicator and confident facilitator
Have experience in coaching, training, or onboarding teams (healthcare or franchise preferred)
Be comfortable holding others accountable with professionalism and empathy
Be systems-driven and highly organized, with strong follow-through
Be naturally curious and growth-oriented
Be able to build connection, trust, and engagement with remote teams
Requirements
2–4+ years of experience in operations, onboarding, training, or clinic management
Strong communication and teaching/presentation skills
Comfortable working in a structured, process-driven environment
Tech-savvy with the ability to learn digital training platforms
Healthcare or franchise experience is strongly preferred but not required
Schedule & Compensation
Full-time: 40 hours per week
Remote position, with occasional travel for training events
401(k) and insurance benefits available
Compensation based on experience
This is a remote position.
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