Banquet Houseperson

Job Description

About us:

Poised along a coveted coastline overlooking the Pacific Ocean, the resort celebrates the allure of unexpected harmony through contrasts, delivering inspired stays with a seamless blend of timeless elegance and modern luxury. Regent Santa Monica Beach is home to four dining destinations, each offering unique epicurean discoveries. Orla and Orla Bar by James Beard Award-winning chef Michael Mina brings the peerless charm and boundless flavor of the Mediterranean to Southern California, while the poolside Azure Bar presents elevated poolside dining and creative cocktails. Sweet July Café debuts in collaboration with Ayesha Curry with exclusive menu items and a curated selection of beloved coffee and tea beverages. The beachfront oasis also boasts a 10,000 square feet Guerlain Wellness spa, outdoor pool (Azure Pool), The Regent Boutique, and state-of-the-art Fitness Center. The opening of Regent Santa Monica Beach marks a historic return of the brand to Los Angeles and represents the Americas flagship. For more information visit RegentSantaMonicaBeach.com.

Job Summary:

The Banquet Houseperson is responsible for ensuring the effective setup, maintenance, and breakdown of event spaces for banquets, conferences, and special events. This role involves physical labor, attention to detail, and collaboration with other staff members to deliver exceptional service to guests.

A little bit about your day:

Reporting to the Director of Banquets, every day is different, but your essential functions will include the following:

• Promote Regent's service philosophy and style through our people attributes.
• Maintain impeccable personal grooming standards to uphold the professional and property style of the resort.
• Set up rooms & function areas in the resort.
• Maintain standards of hygiene for food handling and presentation
• Review assignment sheets with Banquet Captain, update completed assignments.
• Maintain complete knowledge of the daily scheduled group functions, times, locations, amount of people; location of all resort function space and names of rooms; all styles of meeting and banquet room settings.
• Set up rooms and function areas with designated tables, chairs, staging, dance floor, flipcharts, easels, blackboards, and other equipment as specified by group requirements and in accordance with departmental standards.
• Set up of table linens, skirting and tabletop items as specified by group and in accordance with departmental standards.
• Breakdown function areas as scheduled in accordance to departmental procedures.
• Coordinate deep cleaning of conference rooms.
• Inspect set rooms for cleanliness and agreement to group requirements; rectify any deficiencies.
• Maintain complete knowledge of all Departmental/Resort policies and procedures including safety guidelines.
• Use correct cleaning chemicals for designated items/surfaces, according to Occupational Safety and Health Administration regulations and resort requirements.
• Perform other duties as assigned, including assisting other departments on an as-needed basis

What we need from you:

• Warm and caring personality; previous banquet experiences an asset.
• Ability to work cohesively as part of a team with minimum supervision.
• Ability to anticipate and focus attention on guest needs, being professional and welcoming.
• Knowledge of various room set-ups and standard equipment involved.
• Knowledge of proper chemical handling and cleaning techniques.
• Must be able to adhere to timelines in completion of set-ups.
• Must be able to perform in a team-oriented environment.
• Must be able to read instructions and follow cleaning schedules.
• Carrying or lifting items weighing more than 75 pounds.
• Ability to stand, stoop, and bend repetitively.
• Must be ServeSafe and TIPS/RBS certified.
• Flexible schedule, able to work evenings, weekends, and holidays.

What you can expect from us:

The hourly pay rate for this role is $20.04 to $25.05, plus tips. This rate is only applicable for jobs to be performed at Regent Santa Monica Beach.

IHG is an equal opportunity employer: Minorities / Females / Veterans / Disabled.

About Us

At IHG, we've made a promise. As one of the world's leading hotel groups, we're here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected - wherever they are in the world. Want to be part of the journey?

About the Team

Guests have made grand entrances through the doors of Regent® Hotels & Resorts for nearly half a century. Born in 1970, our collection of modern hotels and resorts are home to stays both serene and sensational. The type of experiences that elevate above the noise and charm for even the most seasoned of travellers. An invitation to life's most scenic moments. We are the legendary innovative luxury brand, reimagining modern hospitality by sparking fresh perspectives across hand selected hotels and resorts. Regent colleagues are gracious hosts, with emboldened spirit and dynamic as they provide meaningful moments to deliver the greatest of the guest experiences.

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