Service Manager

12 hours ago

Norwood, MA, United States Goodyear Tire and Rubber Company Full time
Job Description

NEW STORE OPENING - NORWOOD, MA

Location: 981 Boston Providence Hwy

** Apply Online for phone interview OR Walk in Interviews on December 2nd 2025 9am-5pm at the Franklin, MA location - 543 E Central St, Franklin, MA 02038 **

Shift: Must be able to work retail hours including some holidays and weekends

Starting Pay: 25.00-27.00 and ongoing training to promote your career growth

base pay offered may vary depending on factors such as job-related knowledge, skills, experience, and market location.

Selected candidates may be eligible for a number of benefits, including medical, prescription, dental, vision, 401(k), life insurance, disability, tuition assistance, sickness and vacation time, as well as tire discounts.

Goodyear owns and operates more than 580 tire and auto service centers nationwide. We offer a fun, fast paced work environment, with competitive base pay. Our comprehensive benefit package includes medical plans, 401(k), certification reimbursement and paid vacations. At Goodyear we invest in you and your future by providing excellent training for our technician, sales team and management positions. We offer fast track career advancement opportunities for hard working, team players who can deliver results. If you are looking for more than a job, apply today and begin your career with the tire and auto service innovation leader

General Description:

As a Service Manager you will gain hands-on experience in one of Just Tires by making meaningful connections while delivering outstanding service. You will also be responsible for managing the service department effectively by scheduling associates, service appointments and organizing work flow to deliver quality work on time to guest. We encourage you to allow us to invest in your success as you invest in ours; apply today

Responsibilities will include, but will not be limited to:

  • Manage the service department effectively by scheduling associates, service appointments, and organizing work flow to deliver quality work on time to guests
  • Help drive and reach sales goals through guest interactions including tire and service sales
  • Build guest relationships and ensure guest satisfaction by being the liaison between technicians and guests
  • Responsible for contributing to the training and development of service department associates
  • Articulate all warranties, promotions, and advertisements
  • Utilize tools provided to make recommendations to guests based on manufacturing guidelines
  • Maintain a clean and safe work and guest area
  • Perform a variety of manual tasks for extended periods of time, which may include light and heavy lifting, including consumer tires and wheels, standing, bending, and squatting.
Basic Qualifications:
  • Minimum 1 year of previous Automotive Service management experience
  • Valid driver's license
  • Must be at least 18 years of age
  • High School Diploma or GED
  • No relocation is being offered for this position
  • Candidates must be legally authorized to work in the U.S. without company sponsorship now or in the future
Preferred Qualifications:
  • Previous automotive service sales experience
  • Previous automotive service experience
Position Criteria:
  • Strong work ethic; independently motivated to produce results with limited influence from others
  • Hard worker, someone who works diligently to get tasks done and demonstrates personal characteristics, such as responsibility, dependability, conscientiousness, communication, and teamwork
  • Ability to review, analyze, and interpret information, identify problems, and make decisions
  • Ability to read, understand, and follow procedures and guidelines
  • Depending on location, our stores may be open 7 days a week, which may include weekends and some holidays
  • Commitment to following established safety policies and procedures
Application Process
  • Within 5 minutes of applying, you'll get an email and text with a link to complete the prescreen questionnaire on any device.
  • If you pass, you'll receive an invitation to schedule a phone or in-person interview.
  • Your Goodyear application dashboard shows status updates and your recruiter's contact detail for assistance.


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Automotive Technician, Diesel Mechanic, General Mechanic, Brake Technician, Transmission Technician, Engine Mechanic, Electrical Mechanic, Master Technician, Certified Automotive Technician (ASE), L1 Technician, L2 Technician, L3 Technician, Mechanic, Automotive Service Technician, General Service Technician, Master Automotive Technician, Automotive Mechanic, Automotive Mechanic Technician, Automotive Repair Technician, Automotive, Specialist, Automotive Diagnostic Technician, Automotive Maintenance Technician, Automotive Engine Technician, Brake Technician, Clutch Technician, Diesel Technician, Electrical Technician, Engine Technician, Exhaust Technician, Fuel Injection Technician, Hybrid Technician, Transmission Technician, Fleet, Heavy Duty Mechanic, Light Duty Mechanic

#NorwoodMA#CantonMA#DedhamMA#WestwoodMA#WalpoleMA#SharonMA#MedfieldMA#NeedhamMA#NorfolkMA#NewtonMA#FoxboroughMA#RandolphMA

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