Order Validation

3 days ago

Cleveland, OH, United States Exacta Full time

EXACTA Land Surveyors is one of the nation's premier residential and commercial land surveying companies. Exacta provides services in Ohio, Illinois, Maryland, Virginia, Florida, and Texas. Services include all types of residential, commercial, construction and ALTA/NSPS surveys with a commitment of accurate and timely delivery to our clients. Our surveys provide an important component for real estate type transactions involving buyers and sellers, title companies, lenders, attorneys, and real estate agents.

Order Validation Position Summary

An Order Validation team member will be responsible for establishing pricing and due date commitments for standard orders and making determinations of nonstandard orders to be forwarded to the quote team. This will include a variety of tasks including conducting online research, completing an evaluation of the subject property establishing customer communications and routing nonstandard order to the specialized pricing team on a proprietary software system. The right candidate will be an outstanding communicator with an unwavering positive outlook and a strong ability to multitask. A keen eye for detail and commitment to providing exceptional service with each customer interaction will be a key to success.

Order Validation Schedule

This is a hybrid position. Team member will report to the office at 1500 W 3rd St, MZ130, Cleveland, OH 44113 a minimum of 3 days a week as scheduled by the supervisor.

Requirements

Order Validation Position Responsibilities

  • Prioritize requests to meet deadlines.
  • Organize and prepare electronic file folders, ensuring all documentation is correct.
  • Perform administrative support tasks.
  • Fully adhere to company policies, procedures, and work directives.
  • Resolve internal/external customer issues in a prompt and professional manner.
  • Establish and maintain effective working relationships with other employees, managers, clients and other parties as related to company services and overall business.
  • Perform administrative support tasks.
  • Actively support and model Exacta's 4 Strategic Pillars including Dramatic Profitable Growth; Excellent Client Experience; Great Place to Work and Executional Excellence.
  • Perform all duties as assigned to meet business needs in a safe, ethical, and professional manner.
Order Validation Skills and Experience
  • Minimum of high school diploma/GED diploma required.
  • Able to communicate and respond to questions in a professional and knowledgeable manner ensuring business outcomes; assertive problem-solver and action-oriented team player. Must have a relentlessly positive, flexible, do-whatever-it-takes attitude; must be fast on your feet, poised under pressure, and committed to client service.
  • Ability to balance the workload to accommodate demands of the job and exceed client expectations.
  • Proficient in the independent application and use of job-related software/e-technology/cloud-based solutions.
  • May require a valid Driver's License and maintain appropriate Automobile Insurance.
Company Benefits for Order Validation
  • Competitive Salary
  • Medical/Dental/Vision Insurance
  • Company Sponsored Life & Disability Insurance
  • Voluntary Benefits - Accident, Critical Illness, Life, Short & Long-Term Disability
  • Health Savings Account
  • 401(k) with company match
  • Paid Holidays
  • Paid Time Off
  • Childbirth Related Leave

The work is performed in an office setting with moderate noise levels. This job frequently requires the employee to stand, walk, use hands, read, talk, or hear. The employee may occasionally lift and/or move up to 10 - 25 pounds. Specific vision abilities include close vision and the ability to adjust focus.

EXACTA provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Salary Description

$17 - $18 per hour

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