Automotive Service Writer
7 days ago
The job duties of an Auto Service Advisor may include:
- Greeting customers and scheduling service appointments
- Cataloging customers concerns and comments
- Writing service orders and descriptions of problems and repairs
- Translating customers' repair problems into standard repair terminology
- Explaining repairs to customers
- Test-driving vehicles to confirm service repairs
- Estimating the cost and time needed for repairs
- Handling customer complaints
If you fill this position matches you then we encourage you to apply and we look forward to meeting you.
We are looking for a personable Service Advisor to act as the liaison between our customers and service technicians. The Service Advisor's responsibilities include greeting customers, listening to requests, scheduling appointments, estimating costs, verifying insurance, conducting inspections, and test driving cars. The Service Advisor will ensure customer service by working with customers to determine their vehicle issues and problems, determining the repair timeline, and working with technicians to convey the customers' concerns with accurate repair descriptions.
To be a successful Service Advisor, you should have excellent customer service, interpersonal, and communication skills. You should also have a strong understanding of automotive technology and of the automotive industry.
Service Advisor Responsibilities:
- Greeting customers and directing them to available mechanics.
- Consulting with mechanics regarding necessary repairs and possible alternatives to expensive repairs.
- Using your knowledge of our products and services to sell or provide in-depth information about available parts and service options to customers.
- Answering questions about service outcomes and scheduling and booking appointments, vehicle drop-off, and vehicle pick-up.
- Providing customers with information and advice on warranty protections, potential cost savings, and the advantages of trading in versus fixing their car.
- Managing and overseeing the dealership's workflow and schedule.
- Calling customers to advise them about service changes or car pick-up times.
- Maintaining positive customer relationships to ensure repeat business.
- Ensuring all details on services rendered and costs are related to customers and processing their payments.
- Liaising with service technicians about parts ordering and ensuring parts are available when needed.
Compensation: $40,000.00 - $60,000.00 per year
Join Our Team
As one of the largest destinations for automotive services, Midas is dominating the industry in developing career paths and building relationships within the communities they serve.
At Midas, we take care of everything... tires, brakes, oil... so the opportunities to grow and develop expertise with Midas are endless.
-
Automotive Dealership Service Porter
2 weeks ago
Long Beach, CA, United States Porsche Long Beach Full timeAt Porsche Long Beach, our mission is to deliver a world class guest experience through the pursuit of excellence. It is this journey, fueled by innovation and integrity, that has led us to be a part of the nation's #1 family-owned automotive group. Your next opportunity awaits, we are hiring a Service Porter to join our team as we continue to change the...
-
Automotive Dealership Service Porter
2 days ago
Long Beach, CA, United States Porsche Long Beach Full timeAt Porsche Long Beach, our mission is to deliver a world class guest experience through the pursuit of excellence. It is this journey, fueled by innovation and integrity, that has led us to be a part of the nation's #1 family-owned automotive group. Your next opportunity awaits, we are hiring a Service Porter to join our team as we continue to change the...
-
Long Beach, CA, United States Tire World Full timeA well-established automotive service provider in Long Beach is seeking a Service Advisor to greet customers and provide outstanding service. The ideal candidate will have 13 years of experience in automotive service sales and strong communication skills. Responsibilities include selling services, performing inspections, and maintaining operational...
-
Design Engineer
1 week ago
Long Beach, CA, United States EDAG Full timeWho we are: The EDAG Group is a globally leading, independent engineering services provider that combines excellent engineering with the latest technology trends. With a global network of some 60 branches, the EDAG Group realizes projects in the Vehicle Engineering, Electrics/Electronics and Production Solutions segments. Drawing on more than 50 years of...
-
Design Engineer
2 weeks ago
Long Beach, CA, United States EDAG Full timeWho we are: The EDAG Group is a globally leading, independent engineering services provider that combines excellent engineering with the latest technology trends. With a global network of some 60 branches, the EDAG Group realizes projects in the Vehicle Engineering, Electrics/Electronics and Production Solutions segments. Drawing on more than 50 years of...
-
Design Engineer
3 days ago
Long Beach, CA, United States EDAG Full timeWho we are: The EDAG Group is a globally leading, independent engineering services provider that combines excellent engineering with the latest technology trends. With a global network of some 60 branches, the EDAG Group realizes projects in the Vehicle Engineering, Electrics/Electronics and Production Solutions segments. Drawing on more than 50 years of...
-
Entry Writer
2 weeks ago
Long Beach, CA, United States Toll Holdings Limited Full timeAbout Toll Group At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets,...
-
Entry Writer
2 weeks ago
Long Beach, CA, United States Toll Holdings Limited Full timeAbout Toll Group At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets,...
-
Entry Writer
1 week ago
Long Beach, CA, United States Toll Holdings Limited Full timeAbout Toll Group At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets,...
-
Automotive Billing Clerk
5 days ago
Newport Beach, CA, United States Sonic Automotive Full timeAutomotive Billing Clerk - Jaguar Land Rover Newport in Newport Beach, CA at Sonic Automotive Location: 1540 Jamboree Road Newport Beach, CA 92660 Job Type: Other Experience: Associate About AtJaguar Land Rover Newport,a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. Our...
