Business Analyst

2 days ago

Sunnyvale, CA, United States The Judge Group Full time

Our client is currently seeking a Business Analyst

Role Overview:

You will lead complex investigations into seller payout eligibility and manage data operations to ensure accurate and timely settlements. This role requires strong analytical skills, risk assessment capabilities, and collaboration across multiple teams to enhance payout policies and workflows.

Responsibilities

  • Lead high-complexity investigations into seller payout eligibility.
  • Own day-to-day data operations, including building SQL queries, audits, reconciliations, and deep-dive payment risk analysis.
  • Identify risk patterns, anomalies, and operational gaps; recommend and implement solutions.
  • Collaborate with Business, Ops, Product, and Seller Risk teams to define and enhance payout policy and operational workflows.
  • Provide guidance to support teams and prioritize case queues.
  • Create reporting, dashboards, and insights that influence payout strategy and decision frameworks.
  • Present findings and recommendations to leadership.
  • Perform data pulls, validations, and reconciliation tasks for payout workflows.
  • Investigate seller accounts for payout eligibility and apply policy criteria.
  • Review documentation and evaluate compliance with payout guidelines.
  • Support senior team members in deep-dive analysis for risk or settlement anomalies.
  • Deliver insights and structured summaries to support payout decisions.
  • Ensure SLA adherence and high-quality execution on daily tasks.
Minimum Qualifications
  • Master's degree in Data Science, Statistics, Computer Science, Economics, or a related field.
  • 5+ years of experience in analytics, risk management, marketplace operations, or payments.
  • Advanced proficiency in SQL (BigQuery), Tableau, Excel, and data analysis.
  • Strong communication skills with the ability to translate complex data into actionable insights.

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