Current jobs related to Night Auditor - Round Rock, TX - MCR Hotels

  • Night Auditor

    2 weeks ago

    Rock Hill, South Carolina, United States TownePlace Suitesby Marriott Rock Hill Full time

    Job OverviewWe are seeking a dedicated and detail-oriented Night Auditor to join our team. The Night Auditor plays a crucial role in ensuring the smooth operation of the hotel during overnight hours. This position involves managing front desk operations, performing nightly audits, and providing exceptional guest services. The ideal candidate will possess...

  • Night Auditor

    2 weeks ago

    Round Rock, United States MCR Hotels Full time

    Night AuditorCleanliness and Friendliness!The MCR standard is to provide clean, friendly, well-organized and safe hotels for our guests.Areas of ExcellenceHappy GuestsSpotless CleanlinessProduct Consistency & QualityTeamworkDuties and ExpectationsHappy GuestsGuest Relations: Greet guests happily upon arrival and throughout their stay with a smile.Name Use:...

  • Front Desk Night Auditor

    3 weeks ago

    Rock Springs, United States Wyoming Staffing Full time

    Front Desk Night Auditor WantedFront Desk Night Auditor wanted, part-time. Apply in person or email resume to employer.

  • Night Auditor

    2 weeks ago

    Little Rock, United States Concord Hospitality Full time

    Description Concord Hospitality is seeking a dependable and service-oriented Night Auditor to provide excellent guest service during the late shift. Youll handle front desk operations, monitor hotel activity, and ensure smooth night-time business processes while maintaining a safe environment for guests and staff. This role requires independence, attention...

  • Night Auditor Front Desk

    3 weeks ago

    Little Rock, United States HYATT Hotels Full time

    A leading hotel chain is seeking a dependable Night Auditor to provide excellent guest service during the late shift. Responsibilities include front desk operations, guest inquiries, and maintaining hotel safety during the night. Ideal candidates will have prior hospitality experience, strong attention to detail, and be customer-service oriented. The...

  • Night Auditor: Guest Experience

    3 weeks ago

    Little Rock, United States Tapestry Conshohocken Full time

    A leading hospitality provider in Little Rock, AR, seeks a dependable Night Auditor for the late shift. This role handles front desk operations, processes financial transactions, and ensures guest safety throughout the night. Candidates should have previous hotel experience, strong attention to detail, and excellent customer service skills. The position...

  • Night Auditor Front Desk

    2 weeks ago

    Little Rock, United States Concord Hospitality Full time

    A hospitality company in Little Rock, Arkansas, is seeking a dependable Night Auditor for the late shift. Responsibilities include processing transactions, handling guest inquiries, and maintaining safety protocols. The ideal candidate should have front desk experience, strong attention to detail, and be customer-service oriented. This position offers...

  • Night Auditor Capital Hotel Little Rock, AR

    3 weeks ago

    Little Rock, United States Concord Hospitality Full time

    Night Auditor Capital Hotel Little Rock, ARConcord Hospitality is seeking a dependable and service-oriented Night Auditor to provide excellent guest service during the late shift. You'll handle front desk operations, monitor hotel activity, and ensure smooth night-time business processes while maintaining a safe environment for guests and staff. This role...

  • Night Auditor Capital Hotel Little Rock, AR

    3 weeks ago

    Little Rock, United States Concord Hospitality Full time

    Night Auditor Capital Hotel Little Rock, AR Concord Hospitality is seeking a dependable and service-oriented Night Auditor to provide excellent guest service during the late shift. You'll handle front desk operations, monitor hotel activity, and ensure smooth night-time business processes while maintaining a safe environment for guests and staff. This role...

  • Night Auditor

    2 weeks ago

    Little Rock, United States mcrhotels.com Full time

    Homewood Suites Little Rock Downtown, Little Rock, Arkansas, United States of America Job Description Posted Monday, August 4, 2025 at 4:00 AM SECTION ONE: MCR Universal Role Standards EXECUTIVE SUMMARY Homewood Suites Downtown Little Rock CLEANLINESS and FRIENDLINESS! The MCR standard is to provide clean, friendly, well-organized and safe hotels for our...

Night Auditor

2 weeks ago

Round Rock, TX, United States MCR Hotels Full time
SECTION ONE: MCR Universal Role Standards

EXECUTIVE SUMMARY

CLEANLINESS and FRIENDLINESS

The MCR standard is to provide clean, friendly, well-organized and safe hotels for our guests.

AREAS OF EXCELLENCE
  • Happy Guests
  • Spotless Cleanliness
  • Product Consistency & Quality
  • Teamwork
Duties and Expectations

1. Happy Guests
  • Guest Relations: Greet guests happily upon arrival and throughout their stay with a smile.
  • Name Use: Use the guests' names whenever possible, ensuring they feel properly welcomed.
  • Guest Satisfaction: All Team Members work together to contribute to great guest satisfaction scores.
  • Recovery: Ability to handle challenging guest situations with hospitality and a sense of urgency.
  • Hotel Knowledge: Strong knowledge of all features of the hotel facility and amenities.
  • Events: Awareness and support for all groups and events at the hotel.
  • Technology: Understanding of relevant technology for each role.
  • Phone Etiquette: Answer all incoming calls with friendly service using the approved greeting.
2. Spotless Cleanliness
  • Sparkling Clean Workspaces: All areas, both front and back of the house, should be kept clean and well-organized.
  • Pitching In: Cleanliness is a team effort Everyone may expect to pitch in to clean guest rooms and public spaces as needed, to ensure the hotel is well-organized and safe.
  • Hospitality While Cleaning:Always greet every guest happily with a smile, by name if possible, while cleaning.
3. Product Consistency & Quality
  • Checklists to 100% Accuracy: All operational checklists are completed accurately and at the designated times, every shift.
  • Shift Handover Reports: Handover reports must be accurate and on time, for effective shift-to-shift communication.
  • Flawless Uniform: All Team Members must wear a clean, approved uniform and be well-groomed per the Team Member Handbook, while wearing a nametag and smiling at all times.
4. Teamwork
  • Communication: Communication between Team Members should be clear, honest, and professional.
  • Can Do Attitude: Willing to stretch beyond traditional role to meet the needs of the business and MCR's guests.
  • Collaboration: All Team Members at all levels must be committed to working together to create a welcoming environment for guests and an effective, positive workplace.
SECTION TWO: Night Auditor, Role Specific Duties and Expectations

Other Duties and Expectations
  • Audit Management: All hotel audit-related reports must be completed and sent out by the designated time on the overnight checklist.
  • Security: Overnight security measures should be followed to ensure a safe environment for all team members and guests including, but not limited to locking exterior entrances at the designated times, following protocols for late arriving guests, following procedures for handling safety and security issues.
  • Incoming Mail: Receive and note all incoming mail as required per the daily shift checklist.
SECTION THREE: Success Metrics

Happy Guests
  • Management Performance Ratings
  • Guest Satisfaction Scores/Intent to Return
Spotless Cleanliness
  • GM/AGM Spot Checks
  • Leadership Walk-throughs (RVP, etc.)
  • Guest Ratings/Reviews
Product Consistency & Quality
  • Checklist Tracking
  • Management Performance Ratings
  • Guest Ratings
Teamwork
  • Management Performance Ratings
SECTION FOUR: Qualifications & Requirements

Qualifications & Requirements:
  • Experience in a hospitality, service, consumer-facing franchise or related field preferred.
  • Can-Do Attitude: Must have a positive attitude and willingness to learn.
  • Ability to Follow Guidelines: Must be able to understand and follow established guidelines and procedures.
  • Handle Pace and Pressure: Must work well in stressful, high-pressure situations.
  • Listening, Conflict Resolution: Must be effective at listening to, understanding, clarifying, and resolving the concerns and issues raised by co-workers and guests.
  • Communication Skills: Must be able to convey information and ideas clearly.
  • Hospitality and Guest Service: Must have a desire to serve all guests.
  • Age Requirement: Must be 18 years of age or older to perform this job.
  • Schedule and Travel: Must be willing to work a varied schedule that may include evenings, nights, weekends, and holidays based upon the demands of the hotel.
  • Clock-in/Out: Arrive and clock in on time for every shift worked and clock out at the scheduled shift ending time, unless otherwise directed by your immediate supervisor. Never work while off the clock.
  • Breaks: Clock in/out for breaks at the designated time on your schedule.
  • Call Outs: Provide sufficient notice as directed by your supervisor when calling out for a scheduled shift.
Physical Working Demands & Working Environment:

The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job.While performing the duties of this job, the employee is regularly required to:
  • Stand or remain in a stationary position for long periods of time (3-4 hours at a time).
  • Type on and operate computers and other office machinery or devices, do 10-key operation and data entry, dial a telephone, manually manipulate objects, handles, tools, and/or controls.
  • Bend, stoop, crouch, lift and transport supplies of up to 25 pounds throughout the hotel, and move throughout the hotel and the rooms.
  • Inspect and visually observe details at close range (within a few feet) and from long range.
The noise level in the work environment is usually moderate (phone ringing, and heavy communication between co-workers and customers).

Language + Reasoning Skills:
  • Read, write, understand and communicate with others effectively using the English language.
Note:

This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. Employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. The Employer retains the right to change or assign other duties to this position.

This document does not create an employment contract, implied or otherwise, other than an at-will relationship.

Our Company
  • MCR is the 3rd-largest hotel owner-operator in the United States.
  • Founded in 2006, our company has offices in New York City, Dallas, Chicago, and Richmond, Virginia.
  • MCR has a $5.0 billion portfolio of 148 premium-branded hotels containing more than 22,000 guestrooms across 37 states and 106 cities.
  • MCR has more than 7,000 team members across the country and operates hotels under 9 Marriott brands, 8 Hilton brands and a number of unflagged independent hotels.
  • MCR was named one of Fast Company's 10 Most Innovative Travel Companies of 2020.
  • MCR is a three-time recipient of the Marriott Partnership Circle Award, the highest honor Marriott presents to its owner and franchise partners, and a recipient of the Hilton Legacy Award for Top Performer.
  • For the TWA Hotel at New York's JFK Airport, MCR won the Development of the Year (Full Service) Award at The Americas Lodging Investment Summit (ALIS), the Urban Land Institute New York Excellence in Hotel Development Award and the American Institute of Architects national Architecture Award, the highest honor given by the AIA
What we offer/What's in it for you?
  • Hotel Discounts
  • Weekly Pay
  • Paid Time Off
  • Retirement Options
  • Referral bonuses
  • Career advancement & upward mobility
  • Health, Dental, Vision Insurance- available after 30 days of employment for full-time team members