Guest Environment Specialist
4 days ago
Salary starting at $22.65/hour.
Experience the best of Southern California at Residence Inn Tustin Orange County, an extended-stay and pet-friendly hotel near John Wayne Airport. Enjoy easy access to top attractions like Disneyland Resort, Santa Ana Zoo, and The Outlets at Orange. Explore shopping and dining at MainPlace Mall or spend a day along the Orange County coast. After exploring, unwind in spacious apartment-style suites featuring separate living, dining, and sleeping areas, a fully equipped kitchen, and free high-speed Wi-Fi. Take advantage of our complimentary grocery shopping service or enjoy our free daily breakfast. Stay active with a visit to our 24-hour fitness center, play a game on the Sport Court, or relax by the outdoor pool. Whether you're in town for business meetings or a family getaway, Residence Inn Tustin Orange County offers modern comfort, convenient amenities, and a warm Southern California welcome for your extended stay
Join the Huntington Team
Huntington Pacific Hotels LLC manages and develops Marriott- and Hilton-branded hotels with a focus on strong operations and memorable guest experiences. If you enjoy helping people, solving problems, and working with a team in a fast-paced environment, this role is a great fit.
Why Huntington
- Career growth: Learn the business from experienced leaders and build skills that transfer across hotels and departments
- Supportive culture: Work with a team that values accountability, service, and doing the right thing
- Variety and opportunity: Exposure to multiple brands, systems, and day-to-day operations
- Guest-first mindset: Be empowered to take ownership and make things right for guests
Reports to: Housekeeping Manager
Position Summary
The Guest Environment Specialist ensures that all guest rooms and public spaces consistently meet Huntington and Marriott brand standards for cleanliness, safety, and environmental responsibility. This position is crucial in upholding our reputation for quality service and sustainability across our properties.
Key Responsibilities
• Room & Public Area Care
• Clean and maintain guest rooms, hallways, and common areas to exceed guest expectations.
• Replenish amenities and supplies, prioritizing the use of eco-friendly products whenever possible.
Guest Service Excellence
Respond promptly and courteously to guest requests, ensuring their needs are met efficiently.
Maintain a professional demeanor at all times and embody Huntington's hospitality values in every interaction.
Environmental & Safety Compliance
Actively participate in Huntington's green initiatives, including energy conservation, waste reduction, and recycling programs.
Adhere to OSHA regulations and all brand safety protocols, including emergency procedures and safe use of cleaning products.
Operational Support
Stock housekeeping carts and maintain inventory control to ensure efficient operations.
Report any maintenance or repair issues promptly to engineering or management for timely resolution.
Qualifications
• High school diploma or equivalent preferred.
• Previous experience in housekeeping or hospitality is desirable.
• Ability to lift up to 50 lbs and stand or walk for extended periods.
• Strong attention to detail and the ability to work independently.
Performance Metrics
• Guest satisfaction scores focused on cleanliness and responsiveness.
• Compliance with Huntington's sustainability and safety standards.
• Timeliness and accuracy in completing assigned housekeeping tasks.
Benefits
• Competitive hourly wage.
• Exclusive Marriott and Huntington employee discounts.
• Comprehensive training in sustainability and best hospitality practices.
Experience
- No educational requirement.
- Regularly works near moving mechanical parts
- Regularly works in outside weather conditions
- Regularly exposed to vibration
- Frequently exposed to fumes or airborne particles, and toxic or other chemicals
- The noise level in the work environment is usually loud
- Seeing - Must be able to see well enough to read reports, drive, and use a computer.
- Hearing - Must be able to hear well enough to communicate on the phone and in person.
- Standing/Walking/Mobility - Must be able to stand to operate office machinery. Must be able to move between departments.
- Climbing/Stooping/Kneeling - Must be able to climb four flights of stairs. Must be able to stoop and kneel for short periods of time.
- Lifting - Must be able to lift up to 25 pounds.
- Fingering/Grasping/Feeling - Must be able to write (sign keys in/out, fill out work orders, etc.).
California & Federal (FLSA) Wage/Hour Notes
- This position is Non-Exempt and eligible for overtime in accordance with federal FLSA and California wage and hour requirements.
- Meal and rest periods are provided in accordance with California requirements.
- Scheduling, timekeeping, and all hours worked must be accurately recorded; no off-the-clock work.
- Paid sick leave and other required benefits are provided in accordance with California and any applicable local ordinances.
- Huntington Hospitality is an Equal Opportunity Employer.
- Employment is at-will (unless otherwise required by law or written agreement).
- This job description is not a contract and may be modified based on business needs.
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