Customer Service Representative

3 days ago

Plato Center, IL, United States Sparkle Express Car Wash LLC Full time
About the Job

Customer Service Representative (CSR) - Sparkle Express Car Wash
Location: Elgin, IL
Apply Now: Hiring@SparkleStatus.com

Be the Standard. Elevate the Sparkle.
At Sparkle Express, we're building a team of bright, outgoing, naturally engaging professionals who take pride in creating an exceptional customer experience.

We're looking for individuals with high energy, strong communication skills, and a sales-driven mindset - people who elevate the brand through their presence, positivity, and professionalism.
If you enjoy connecting with customers, thrive in a fast-paced environment, and want to be part of a company that rewards effort and excellence, this role is for you.

What You'll Do:
  • Be the warm, polished first impression - greet guests with confidence, clarity, and genuine friendliness
  • Guide customers through the wash experience while representing the Sparkle brand with enthusiasm and professionalism
  • Communicate the value of wash packages and memberships in a persuasive, customer-centered way
  • Consistently drive membership conversions and upsells
  • Maintain a high-energy, organized, and guest-focused service flow
  • Work as part of a supportive team committed to excellence and daily improvement
Who You Are:
You're someone who:
  • Is bright, engaging, approachable, and naturally great with people
  • Brings strong energy and a positive attitude to every interaction
  • Thrives in a sales-driven environment and communicates value with confidence
  • Prioritizes outstanding customer service and takes pride in elevating the guest experience
  • Is dependable, professional, and motivated to contribute to a high-performing team
  • Has previous customer service or sales experience (preferred, not required)
Pay & Perks:
  • $15/hr + $5/hr guaranteed commission for the first 90 days ($20/hr starting)
  • After 90 days, CSRs can earn well above $5/hr in commission through a clear, achievable sales program
  • Commission opportunities available for all team members
  • Paid training
  • Growth opportunities into leadership roles
  • Fun, people-first team culture


Why Sparkle Express?
We're more than a car wash - we're a high-energy, customer-focused brand that believes great experiences start with great people.
Our team members create moments guests remember: the warm greeting, the helpful explanation, the confident recommendation, the uplifting energy.
When you bring enthusiasm, effort, and excellence, your growth here is limitless.

Apply Now: Hiring@SparkleStatus.com
Location: Elgin, IL

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