Consumer Ombudsman Specialist
2 weeks ago
The Ombudsman Specialist provides a support role for the Ombudsman Group by providing intake for new referrals; and assistance with inbound phone calls. The Ombudsman Specialist will act as a conduit that customers may utilize if they are dissatisfied with the resolution of an issue or experience they have had with other business units. The Ombudsman Specialist is knowledgeable in loan servicing practices and using this knowledge, researches and identifies any aspect of the account that appears unreasonable or improper. Ability to manage time and prioritize tasks coupled with excellent customer service skills will be critical to proficient job performance. Duties: * Provide superior customer service and communicate effectively with customers and internal departments * Adheres to RESPA guidelines and achieves Company standards for dispute resolution * Creating tasks for all incoming inquiries and disputes * Weekly report verification to ensure timeline adherence * Manages multiple projects with competing interests for time
Specs: * 4-Year Degree or Equivalent Job Experience * Strong Written and Verbal communication skills * Strong organizational and time management skills * Proven ability to handle stressful situations and effectively manage a high volume workload * Prior Mortgage Servicing Experience * Knowledge of mortgage laws and regulations * Strong interpersonal skills * Conflict Resolution and Negotiation Skills
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
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Compliance Specialist
6 days ago
West Valley City, UT, United States Select Portfolio Servicing Full timePrincipal Duties: 1. Working with business units to implement operational and policy changes to ensure compliance with new or existing statutes, regulations or case law. 2. Reviewing and interpreting law changes, preparing memos summarizing law change for Chief Compliance Officer. 3. Manage assigned escalated or regulatory issues. 4. Work with Human...
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Compliance Specialist
19 hours ago
West Valley City, UT, United States Select Portfolio Servicing Full timePrincipal Duties: 1. Working with business units to implement operational and policy changes to ensure compliance with new or existing statutes, regulations or case law. 2. Reviewing and interpreting law changes, preparing memos summarizing law change for Chief Compliance Officer. 3. Manage assigned escalated or regulatory issues. 4. Work with Human...
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Compliance Specialist
2 weeks ago
West Valley City, UT, United States Select Portfolio Servicing Full timePrincipal Duties: 1. Working with business units to implement operational and policy changes to ensure compliance with new or existing statutes, regulations or case law. 2. Reviewing and interpreting law changes, preparing memos summarizing law change for Chief Compliance Officer. 3. Manage assigned escalated or regulatory issues. 4. Work with Human...
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Procurement & Logistics Specialist
21 hours ago
Salt Lake City, UT, United States Antarctic Logistics & Expeditions LLC Full timeLogistics & Procurement Specialist The Logistics & Procurement Specialist is responsible for sourcing, purchasing, organizing, and shipping all consumable and non-consumable supplies required to operate ALE's adventure tourism that includes, offices is Salt Lake City, Punta Arenas, Chile, and remote field operations in Antarctica. This includes managing...
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Procurement & Logistics Specialist
1 week ago
Salt Lake City, UT, United States Antarctic Logistics & Expeditions LLC Full timeLogistics & Procurement Specialist The Logistics & Procurement Specialist is responsible for sourcing, purchasing, organizing, and shipping all consumable and non-consumable supplies required to operate ALE's adventure tourism that includes, offices is Salt Lake City, Punta Arenas, Chile, and remote field operations in Antarctica. This includes managing...
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Procurement & Logistics Specialist
4 days ago
Salt Lake City, UT, United States Antarctic Logistics & Expeditions LLC Full timeLogistics & Procurement Specialist The Logistics & Procurement Specialist is responsible for sourcing, purchasing, organizing, and shipping all consumable and non-consumable supplies required to operate ALE's adventure tourism that includes, offices is Salt Lake City, Punta Arenas, Chile, and remote field operations in Antarctica. This includes managing...
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Inventory Specialist
23 hours ago
West Jordan, UT, United States NDL International Inc. Full timeJob Overview NOW HIRING AN INVENTORY SPECIALIST TO JOIN OUR TEAM! With over 50 years of delivering complex, high-impact infrastructure and mission critical projects, we bring the experience, resources, and proven execution needed to complete our work safely, efficiently, and to the highest standards of quality. RLW offers challenging career opportunities,...
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Business Intelligence Developer
1 week ago
West Valley City, UT, United States Snap Finance Full timeCompany Overview: At Snap Finance, we believe everyone deserves access to the things they need, regardless of credit history. Since 2012, we've used data, machine learning, and a more human approach to create flexible financing solutions that help people move forward. We're proud of our inclusive, supportive culture, built on empowering our customers,...
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Business Intelligence Developer
20 hours ago
West Valley City, UT, United States Snap Finance Full timeCompany Overview: At Snap Finance, we believe everyone deserves access to the things they need, regardless of credit history. Since 2012, we've used data, machine learning, and a more human approach to create flexible financing solutions that help people move forward. We're proud of our inclusive, supportive culture, built on empowering our customers,...
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Business Intelligence Developer
2 weeks ago
West Valley City, UT, United States Snap Finance Full timeCompany Overview: At Snap Finance, we believe everyone deserves access to the things they need, regardless of credit history. Since 2012, we've used data, machine learning, and a more human approach to create flexible financing solutions that help people move forward. We're proud of our inclusive, supportive culture, built on empowering our customers,...