Human Resources Director

2 weeks ago

Boston, MA, United States ASM Global Full time
POSITION: Human Resources Director

DEPARTMENT: Human Resources

REPORTS TO: General Manager

FLSA STATUS: Salaried/Exempt

LEGENDS GLOBAL

Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach.

Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component feasibility & consulting, owner's representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking of world-class live events and venues.

The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career.

Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sounds like a winning formula for you. Join us

THE ROLE

The Human Resources Director at View Boston partners with senior leaders and provides strategic advice on a wide variety of areas to maximize organizational effectiveness and performance. Develop and maintain strong partnerships with management and ensure HR strategies, processes and practices align with business needs. He/she provides expert advice, counsel, and coaching to senior leaders, managers, and employees (union and non-union) on all employee related issues such as, but not limited to: performance management, documentation, progressive discipline measures, career development, employee relations issues, policies and procedures, and all employment/labor laws. He/she will proactively anticipate labor/employee relations issues and provide counsel to resolve them. The Director is also responsible for building bench strength in the organization through the identification, recruitment, and development of top talent.

ESSENTIAL DUTES AND RESPONSIBILITIES
  • Labor (unions and third-party management) - Establish, negotiate and maintain long-term labor relations strategies that support the business objectives, while creating an environment of trust. Ensure appropriate polices and processes are in place to meet all legal obligations, minimize organizational risk, and provide a safe and secure work environment for employees.
  • Ensure proper preparation of information requested, or required, for compliance with all state and federal laws. Participate in grievance, arbitration, and contract negotiation proceedings. Partner with the General Counsel to investigate and respond to employment claims and demand letters, as well as state and federal agency claims (including claims filed with the EEOC, DLSE, DOL, NLRB etc.).
  • Organizational Development - Ensure talent is developed within the organization to meet current and future business leadership needs. Partners with business leads to identify the training and development agenda. Develop a training curriculum, including customer service, safety, security and responsible alcohol policies, in conjunction with operations leaders for all event staff.
  • Talent Management - Manage performance review process. Partners with business leads to ensure employees are aware of broader organizational, as well as individual priorities. Reinforce a constant feedback culture. Review, guide and approve management recommendations for employment terminations.
    Staffing & Retention - Develop staffing plan considering evolving business needs. Attract, select, onboard and retain a high performing, diverse workforce. Partner with General Managers to ensure proper onboarding of all seasonal staff.
  • Employee Relations - Act as an employee advocate and champion, ensuring employee impact is considered as business decisions are made.
SUPERVISORY RESPONSIBILITIES

Carries out supervisory responsibilities in accordance with all Legends Global policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND/OR EXPERIENCE
  • The ideal candidate must have a bachelor's degree with a minimum of seven years human resources experience, preferably in a high-volume environment.
  • Experience in a union work environment required.
SKILLS AND ABILITIES
  • Employee relations experience, including conducting investigations and resolving grievances.
  • Outstanding leadership skills with a high capacity for managing multiple projects simultaneously, influencing and gaining credibility with all levels of employees, management, union representatives and clients.
  • Detail-oriented and extremely organized with the ability to learn new programs and procedures quickly.
  • Strong interpersonal and customer service skills, business acumen, organizational savvy, and have sensitivity dealing with confidential information.
  • High energy, with a focus on details.
  • Proficient in Microsoft Word, Excel, and PowerPoint.
  • Must be flexible to work extended hours due to business requirements including nights, weekends and holidays.


COMPENSATION

Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.

WORKING CONDITIONS

Location: On Site - View Boston - 800 Boylston St Floor 52, Boston, MA 02199

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

NOTE:

The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Legends & ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

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