Performance Test Engineer with IVR

2 weeks ago

Charlotte, NC, United States Tata Consultancy Services Full time
Must Have Technical/Functional Skills

Required Skills:
  • Expert in Cyara testing suite and other industry standard telephony testing tools
  • LoadRunner (VuGen) scripting experience at medium to high level of expertise
  • Understanding of basic performance metrics: TPS, RT, Memory, GC, CPU. IO, etc
  • Strong monitoring experience (AppDynamics)
  • Proficient in the following tools; § DynaTrace § LoadRunner/Performance Center § Splunk
  • Manage in agile environment leading to solutions with little supervision
Desired skills:
  • Previous development experience in telephony systems/architecture
  • The candidate(s) must possess exceptional written and verbal communication skills; and be able to demonstrate those skills to a varying level of internal external resources, to include senior leadership.
  • The candidate should be self-motivated and be able to detect a major concern that should be escalated to management for resolution. Communicate effectively with technical and non-technical personnel.
  • Ability to work or lead a technical team from diversified geography and culture to complete strategic planning, mission-critical design and development work. o Strong results-oriented awareness, with an optimistic and enterprising attitude.
  • Experience in diagnosing complex technical issues. o Leverage profiling tools (i.e. dynaTrace) to analyze and define performance characteristics of an application, recommend enhancements, and trouble shoot bottlenecks.
Roles & Responsibilities

Position summary:
  • Expert communication skills
  • Ability to lead performance efforts project analysis, resource assignments
  • Participate in performance test requirements and make sure others on task (ScrumMaster/Product Manager Owner)
  • Prior Performance Execution experience
  • Lead Performance defect triage meetings and orient towards solution
  • Ability to mobilize others in team and out for root cause analysis of issues and performance bottlenecks o Test Plan Review and Guidance
  • Performance Test plan/test strategy, results Review and Guidance
  • Very proficient knowledge of Cyara testing suite and other industry standard telephony testing tools
Generic Managerial Skills, If any
  • Analytical Thinking
  • Problem Solving Skills
  • Result Orientation
  • Interpersonal Skills
  • Team Work
  • Troubleshooting
  • Collaboration
TCS Employee Benefits Summary:
  • Discretionary Annual Incentive.
  • Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
  • Family Support: Maternal & Parental Leaves.
  • Insurance Options: Auto & Home Insurance, Identity Theft Protection.
  • Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
  • Time Off: Vacation, Time Off, Sick Leave & Holidays.
  • Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
Salary Range: $95,000-$115,000 a year

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