Director Hospitality Management

The mission of The University of Bridgeport is to promote academic excellence, personal responsibility, and commitment to service. Distinctive curricula in an international, culturally diverse supportive learning environment prepare graduates for life and leadership in an increasingly interconnected world.

Position Description Summary/Purpose:

The Director is critical to the overall development of a new University of Bridgeport Hospitality unit and the work necessary to build strong campus relationships, develop new streamlined policies and procedures. The Director of University of Bridgeport Hospitality is the driving force behind the team and is responsible for implementing the strategic vision and providing daily oversight of the management, coordination, and execution of all events, conferences, summer programs, camps, specialized academic programs, and all related activities. This is a 12 month on campus position located in Bridgeport, CT.

Essential Job Functions/Primary Responsibilities:

(The essential functions or duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.)

• Directly supervising professional staff.
• Strategic planning for University of Bridgeport Hospitality and the facilitation of sales and revenue goals on a 1-year, 3-year and 5-year basis.
• Budget management and oversight of expenses, inventory, and capital equipment
• Manage business relationships with key campus partners and service providers, including Housing, Dining, Catering, Facilities, Public Safety, Risk Management, etc.
• Act as the lead for operational campus event planning committees
• Develop standardized communication protocols for sharing information about meetings and events.
• Develop standardized contracts which includes review of contracts for potential challenges, requirements and campus fit.
• Consolidate assessment data for review and program modification.
• Coordinate with other campus entities to develop new processes and procedures for servicing meetings and events.
• Advocate for consistent policies across campus. Evaluate all policies and procedures and make changes as needed.
• Attend regional and national events to promote the University of Bridgeport hospitality facilities.

Knowledge, Ability and Skill:

• Industry knowledge of best practices in event planning and customer service.
• Knowledge of building operations, health and safety standards, and vendor management.
• Ability to manage multiple programs, events and responsibilities in a fast-paced ever-changing environment.
• Budget development, cost control, and financial reporting, especially as it relates to large-scale hospitality operations.
• Ability to lead and motivate teams with strong interpersonal skills.
• Skill in setting long-term goals, streamlining operations and implementing new service models.
• Ability to communicate clearly across all levels of the university, from students to senior leadership.
• Demonstrated commitment to developing and fostering best practices and policies to promote diversity, equity, and inclusion, and build an environment in which all members of the University community are treated with respect and dignity.

Minimum Required Qualifications:

Education, Training and Experience:

• Bachelor's degree in hospitality management or a related field required; Master's degree preferred
• At least 5 years of progressive experience in hospitality or auxiliary services with at least 2 years in a supervisory or leadership capacity
• Experience in higher education or similar complex hospitality facility environment preferred

Physical and Mental Requirements

Work Environment
None Under 1/3 1/3 to 2/3 Over 2/3 Outdoor Weather Conditions X Work with fumes or airborne particles X Work near moving mechanical parts X Risk of electrical shock X Vibration X
Physical Activity
None Under 1/3 1/3 to 2/3 Over 2/3 Standing X Walking X Sitting X Talking & Hearing X Using hands/fingers to handle/feel X Climbing or balancing X Bending, pulling, pushing X Driving X
Lifting Requirements
None Under 1/3 1/3 to 2/3 Over 2/3 Up to 10 pounds X Up to 25 pounds X Up to 50 pounds X Up to 75 pounds X Up to 100 pounds X Over 100 pounds X

Vision requirements (Especially relevant if driving is required by the job)

_X_ Close vision (i.e. clear vision at 20 inches or less)

___ Distance vision (i.e. clear vision at 20 feet or more)

___ Color vision (i.e. ability to identify and distinguish colors)

___ Peripheral vision (i.e. ability to observe an area that can be seen up and down or

left and right while the eyes are fixed on a given point)

___ Depth perception (i.e. three-dimensional vision, ability to judge distances and

spatial relationships)

___ No special vision requirements

Full-Time Employee Benefits:

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Pet Insurance
• 401k employer match
• Employee & dependent life insurance
• Great tuition benefits for employee, spouse & dependents
• PTO program

(This job description does not constitute an employment agreement between The University of Bridgeport and employee. It is used as a guide for personnel actions and is subject to change by the University as the needs of the University and requirements of the job change.)

The University of Bridgeport provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. The University of Bridgeport complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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