Social Work Supervisor
2 weeks ago
The Supervisor leads the Care Management team and is responsible for ensuring day to day operation of the program under the supervision of the Director of Care Management. The supervisor is the onsite supervisor for the Care Management program team including Care Coordinators and Case Assistants (Peer Specialists) as well as consulting Nursing and Psychiatric team members. As needed, supervisors are also expected to perform the duties of Care Coordinators including, but not limited to coordination of services for an assigned caseload of enrollees. As this is an evolving program, additional responsibilities will be added.
KEY ESSENTIAL FUNCTIONS:
Programmatic & Administrative:
- Provide administrative supervision to program staff.
- Ensure clinical and administrative compliance in all program areas.
- Monitor service provision, referrals and census.
- Ensure proper and timely monthly billing for services; utilize electronic and manual systems to run reports and monitor billing.
- Conduct and arrange staff training & development, as required, and conduct performance appraisals.
- Participate in and oversee admission and discharge processes and decisions.
- Develop and improve operations, systems, effectiveness, census and quality impact projects/activities.
- Conduct and participate in quality assurance activities, including Continuous Performance Improvement (CPI), consumer satisfaction surveys, and chart reviews and audits.
- Implement new initiatives and program improvement activities.
- Monitor and follow up on incidents.
- Conduct community outreach, develop and maintain strong linkage relationships with community service providers, and participate in network/coalitions meetings.
- Participate in and facilitate various meetings.
- Help interview and hire program staff; process staff termination in accordance with JBFCS Policy & Procedure.
- Schedule and monitor staff attendance, staff and vacation scheduling to ensure proper coverage.
- Serve as back up to the Director or Administrative Supervisor, assuming responsibility for operations in his/her absence.
- Other administrative duties, as assigned.
- Provide individual supervision to program staff.
- Provide direct service to participants, as needed.
- Help coordinate care for higher risk cases.
- Review and co-sign assessments, plans and other documentation as required.
- Plan and participate in program activities and services.
- Facilitate weekly team meetings, briefings and case conferences.
- Ensure quality assessments, risk management, service planning, service reviews, contact and progress notes.
- Other clinical duties, as assigned.
- Provide and supervise crisis intervention services.
- Ensure Crisis Intervention Incident Reporting
- Coordinate staff coverage of 24-hour coverage system
- Other duties as assigned.
- Excellent verbal and written communication skills and strong customer service skills
- The ability to maintain statistics using various computer programs.
- Masters Degree in Social Work, Nursing, Public Health, Counseling Psychology, Psychology, Psychiatric Rehabilitation, Education, Public Administration or other related social service or health profession
- At least four years of experience in providing case/care management services to persons with disabilities (medical, psychiatric or cognitive disabilities) or comparable experience
- Experience working in interdisciplinary teams; experience providing case management or care coordination in a medical or behavioral health environment; experience working with the chronically ill
- Licensure in a related field of practice (LCSW, LMSW, LMHC)
- Fluency in a second language such as Spanish, Russian, or Creole preferred
- One year of supervisory experience preferred
- Intermediate computer proficiency
- The candidate should be able to read paper and electronic documents and perform significant data entry into various computer programs
- Manual dexterity and hand-eye coordination to conduct significant data entry and record keeping required.
- The work environment varies from office-based interaction with co-workers and members (70% of the time) to engaging members, providers and other constituents in their homes and in other community settings (e.g. hospitals, clinics, benefit offices) 30% of the time. While the offices of the Jewish Board are accessible in accordance with the ADA, the sites to which staff may need to travel may or may not be.
- To perform the essential functions of this job the candidate must be able to travel within New York City carrying equipment such as a notebook, forms, laptop, mobile hotspot and cell phone weighing up to approximately 10 pounds.
- To perform the essential functions of this job, the candidate is routinely required to sit (70% of the time) and stand (20% of the time), and travel to and from appointments using varied public and private transportation options (10% of the time).
- Risks/hazards associated with the position are those which may be encountered travelling around New York City.
We are an equal opportunity employer that does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, marital status, veteran status, or any other status protected by applicable federal, state, or local law.
-
Social Workers
32 minutes ago
New York, NY, United States Social Work PRN Full timeDescription Social Work p.r.n. offers temporary and temp to perm opportunities. We are a professional social work company specializing in staffing bachelor and master level social workers from accredited schools of social work. Our offices are staffed with coordinators who know social work practice and take the time to understand the specific education,...
-
Hotline and Volunteer Supervisor
1 week ago
New York, NY, United States Social Work PRN Full timeDescription Hotline and Volunteer Supervisor needed for temporary, full-time (grant funded position, long-term and possibility of becoming permanent) position. This position is hybrid (two days on site and three days remote, each week). Responsible for oversight of Breast Cancer Hotline and Volunteer Program. Provide licensed counseling to women, men and...
-
Social Worker, Older Adults, Brooklyn
2 weeks ago
New York, NY, United States Social Work PRN Full timeDescription Social Work p.r.n. is actively recruiting a social worker who wants to support the safety, dignity and access to resources of older adults who have been abused, neglected or exploited. This is a permanent, full-time MSW position. The social worker will provide supportive counseling and case management, including conducting in-depth assessments,...
-
Social Worker, Older Adults, Brooklyn
4 days ago
New York, NY, United States Social Work PRN Full timeDescription Social Work p.r.n. is actively recruiting a social worker who wants to support the safety, dignity and access to resources of older adults who have been abused, neglected or exploited. This is a permanent, full-time MSW position. The social worker will provide supportive counseling and case management, including conducting in-depth assessments,...
-
Social Worker, Older Adults, Brooklyn
2 weeks ago
New York, NY, United States Social Work PRN Full timeDescription Social Work p.r.n. is actively recruiting a social worker who wants to support the safety, dignity and access to resources of older adults who have been abused, neglected or exploited. This is a permanent, full-time MSW position. The social worker will provide supportive counseling and case management, including conducting in-depth assessments,...
-
Social Worker, Older Adults, Brooklyn
1 week ago
New York, NY, United States Social Work PRN Full timeDescription Social Work p.r.n. is actively recruiting a social worker who wants to support the safety, dignity and access to resources of older adults who have been abused, neglected or exploited. This is a permanent, full-time MSW position. The social worker will provide supportive counseling and case management, including conducting in-depth assessments,...
-
Social Worker, Older Adults, Brooklyn
6 days ago
New York, NY, United States Social Work PRN Full timeDescription Social Work p.r.n. is actively recruiting a social worker who wants to support the safety, dignity and access to resources of older adults who have been abused, neglected or exploited. This is a permanent, full-time MSW position. The social worker will provide supportive counseling and case management, including conducting in-depth assessments,...
-
Social Worker, Older Adults, Brooklyn
6 days ago
New York, NY, United States Social Work PRN Full timeDescription Social Work p.r.n. is actively recruiting a social worker who wants to support the safety, dignity and access to resources of older adults who have been abused, neglected or exploited. This is a permanent, full-time MSW position. The social worker will provide supportive counseling and case management, including conducting in-depth assessments,...
-
Social Worker, Older Adults, Brooklyn
4 hours ago
New York, NY, United States Social Work PRN Full timeDescription Social Work p.r.n. is actively recruiting a social worker who wants to support the safety, dignity and access to resources of older adults who have been abused, neglected or exploited. This is a permanent, full-time MSW position. The social worker will provide supportive counseling and case management, including conducting in-depth assessments,...
-
Social Work Supervisor
4 days ago
New York, NY, United States Jewish Association Serving the Aging Full timeShift Schedule: Monday-Friday 9AM-5PM Hours Per Week: 35 Will be working out of 3 sitesBrooklyn: 673 Schroeders Avenue Brooklyn NY& 64 Scholers Street, Brooklyn NYManhattan: 570 Washington Street New York, NY DUTIES AND RESPONSIBILITIES: In accordance with the standards of the social work profession and requirements of the funding source, responsible for: ...
