Case Aide
3 days ago
Job Type
Full-time, Temporary
Description
Why Work for CIRI?
Embark on a fulfilling career with CIRI, where you'll find more than just a job - you'll find purpose. As part of our team, you'll enjoy:
- Meaningful Mission: Contribute to an incredible mission of assisting refugees and immigrants in overcoming barriers to become self-sufficient, integrated members of the community.
- Professional Growth: Be part of a diverse and supportive team that encourages your growth and development.
- Community Connection: Establish long-term connections with the community and make a lasting impact on the lives of those we serve.
- Comprehensive Benefits: Enjoy a competitive salary, medical/dental/vision/life/403B plan, 13 paid holidays, 20 days of paid time off per year, and a commitment to work/life balance and self-care.
- Public Interest Loan Forgiveness: Benefit from eligibility for the Public Interest Loan Forgiveness Program.
Join the Journey: Empower Lives, Shape Futures at The Connecticut Institute for Refugees and Immigrants (CIRI)
Compensation: $44,000
PC-ICM Case Aide (Temporary - 6 Months)
Position Summary
The PC-ICM Case Aide provides administrative and program support to PC-ICM case management services, assisting with documentation, data entry, appointment coordination, and client communication. This role supports services for Refugees and other Office of Refugee Resettlement (ORR)-designated populations and plays a key role in ensuring timely, organized, and culturally responsive service delivery. This is a temporary, six-month position.
Essential Job Functions
Data Entry and File Management
- Accurately enter client information, case details, and service documentation into required databases.
- Maintain and update electronic and physical client files to ensure accuracy and compliance.
- Ensure all data and records are completed in a timely and organized manner.
- Prepare, organize, copy, and file client paperwork and supporting documentation.
- Assist with assembling materials for client appointments, eligibility reviews, and service coordination.
- Support the preparation of reports and program documentation as needed.
- Schedule, confirm, and track client appointments with internal staff and external service providers.
- Communicate appointment details clearly and respectfully to clients.
- Ensure required documentation is prepared and available prior to appointments.
- Provide day-to-day administrative support to the PC-ICM Case Manager.
- Respond to basic client inquiries and either provide information or refer clients to appropriate resources.
- Support smooth program operations by assisting with general office and program-related tasks.
- Perform other duties as assigned to support PC-ICM case management services and program goals.
- High school diploma or equivalent required, bachelor's degree in a related field preferred.
- Demonstrated compassion and commitment to working with vulnerable and underserved populations.
- Strong communication and interpersonal skills.
- Cultural sensitivity and ability to work effectively with individuals from diverse backgrounds.
- Excellent organizational, time management, and attention-to-detail skills.
- Basic computer proficiency and comfort working with databases and digital files.
- Reliable transportation and a valid U.S. driver's license.
We are dedicated to providing reasonable accommodations to individuals with disabilities during the application process. If you require assistance or accommodation due to a disability, please contact HR at DSchwarz@cirict.org to discuss your needs. We value all applicants and strive to make the application process accessible to everyone.
Salary Description
$44,000 Annual
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