People Operations Generalist

First Entertainment Credit Union is looking for a seasoned People Operations Generalist (HRBP) who has a passion for elevating our overall employee experience. The People Operations Generalist formulates partnerships across all People & Culture functions in efforts to deliver value-added services that reflect the business objectives. The ideal candidate will have a thorough understanding and working experience of the full-cycle employee journey with an emphasis on employee relations, and a strong customer-centric focus.

With an attention to detail and an analytical mindset, the People Operations Generalist will exercise critical thinking and help challenge the status quo. Operating with great agility, the ideal candidate will also provide talent acquisition to attract a diverse pool of qualified and capable talent.

This is a full-time, hybrid opportunity reporting to the VP, People & Culture and is based in Hollywood, CA. The targeted pay for this role in California is between $75,000 to $95,000.

Responsibilities

• Act as a sound partner to our people leaders and provide guidance on common employee relations matters, including participating in performance management discussions, conflict resolution, and policy interpretation.

• Administer benefits and LOA programs, including FMLA and other statutory leave requirements. Facilitate accommodations for employees with disabilities or medical conditions, ensuring compliance with ADA regulations.

• Provide recruiting efforts, such as creating job descriptions, maintaining ATS, conducting intake meetings, candidate screening and facilitating the overall candidate journey until offer acceptance.

• Maintain People Operations policies and procedures; regularly review content to ensure relevancy and make recommendations on revisions, as needed.

• Prepare concise communications to deliver updates on People Operations program changes or launches while ensuring a consistent, reader centric voice.

• Manage standard and recurring compliance obligations, such as 5500 filing, EEO-1 filing, California Pay Data reporting and industry-specific audits.

• Educate and provide support to our teammates on general benefit administration as well other People Operations offerings.

• Participate in key People Operations projects and implementation, including RFP, SOW, vendor management.

• Play a critical role during Open Enrollment and New Hire Orientation.

• Oversee workers' compensation claims and renewal process.

• Act as a backup for payroll support when necessary.

• Keep abreast on industry best practices or industry trends and make recommendations to leadership.

• Perform other tasks as needed.

At First Entertainment, your role and every role are essential to our Mission [We build lifelong financial relationships with the people in entertainment based on a deep understanding of how they live and work], Core Values [Members First + Ownership + Integrity + Innovation + Inclusivity + One Team], and we expect you to uphold them.

Requirements

• A bachelor's degree from an accredited college or university required.

• At least 5 years of experience working in a related field.

• Prior experience working with ATS and HRIS is a must. UKG and Lever highly preferred.

• Prior experience in talent acquisition for both technical and non-technical required.

• Experience working with audits and compliance requirements a must.

• Familiarity with end-to-end Open Enrollment journey a plus.

• Experience in administering LOA programs highly preferred.

• Hands-on experience with processing payroll highly preferred.

• Effective communication skills across all levels of audience.

• Proficiency in Microsoft office products is a must.

First Entertainment Credit Union does not utilize artificial intelligence (AI) tools in any part of the hiring process. This includes reviewing applications, analyzing resumes, or evaluating candidate responses. All hiring decisions are made exclusively by our hiring teams, in compliance with applicable employment laws and regulations to ensure fairness, transparency, and equal opportunity.