Strategic Account Manager

Sphera is a prominent global provider of enterprise software and services that empower companies to effectively manage and enhance their environmental, health, safety, and sustainability efforts. Our mission is to cultivate a safer, more sustainable, and productive world.

As a portfolio company of Blackstone, a U.S.-based alternative asset investment company specializing in private equity, technology, and innovation, we thrive on robust partnerships, a personalized approach, and a steadfast commitment to exceptional performance with uncompromising integrity. Both Sphera and Blackstone are frontrunners in the Environmental, Social, and Governance (ESG) arena.

Guided by our core values of Customer Centricity, Accountability, Bias to Action, Innovation, and Collaboration, we aim to attract exceptional talent to join our rapidly expanding global team. It’s essential for us that each Spherion not only welcomes challenges and excels in productivity but also enriches our company culture.

In this exciting role, you will be an integral member of the Strategic Account Management team, driving growth within high-value named accounts across the Sphera platform. Your portfolio will encompass leaders in consumer goods and technology across various sectors, including retail and digital innovation.

• Nurture and grow a portfolio of strategic named accounts, acting as a trusted advisor at all levels of the client organization.
• Develop a profound understanding of clients' business challenges and current solutions to unveil high-impact opportunities for cross-selling and upselling Sphera Cloud solutions.
• Manage the entire sales cycle and contracting process from opportunity identification to closing deals, effectively leveraging internal partners.
• Oversee post-sale implementations by coordinating with Professional Services and facilitating transitions to Customer Success.
• Construct and execute strategic account plans that map buyer ecosystems, uncover whitespace, and prioritize cross-sell opportunities.
• Conduct annual account reviews with Customer Success to identify renewal risks and growth opportunities within existing accounts.
• Become an expert in industry dynamics and client developments to inform account strategies and support long-term growth.
• Build and strengthen relationships with key stakeholders in IT, procurement, and various functional buyer groups (e.g., EHS, Sustainability).
• Navigate complex sales cycles and influence multi-stakeholder buying processes.
• Translate nuanced business challenges into strategic solution proposals that align with Sphera's capabilities.

• Bachelor's degree or equivalent experience.
• 10+ years of enterprise sales or account management experience with a proven track record.
• Experience in a technically complex selling environment, including SaaS.
• Demonstrated success in managing strategic accounts and driving multi-solution growth.
• Ability to collaborate with cross-functional teams, including technical, product, and executive stakeholders.
• Strong understanding of enterprise buying processes and stakeholder dynamics.
• Proven capability to develop and execute strategic account plans.
• Excellent verbal, written, and interpersonal communication skills.
• Proficiency with CRM tools (e.g., Salesforce) and productivity software.
• Aptitude for synthesizing complex business needs into actionable solution strategies.
• Self-starter with strong organizational and time management skills.
• Willingness to travel as necessary.

Sphera is dedicated to being an Equal Opportunity Employer. We celebrate diversity and are committed to fostering an inclusive environment for all colleagues.