Patient Service Rep and Medical Assistant

7 days ago

Naperville, IL, United States NorthShore University HealthSystem Full time

Hourly Pay Range:

$19.89 - $28.84 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.

Position Highlights:

  • Sign on bonus: $1000

  • Position: Patient Service Rep & Medical Assistant - Family Practice

  • Location: 1247 Rickert, Naperville

  • Full Time 40 hours

  • Hours: Mon 7a-5p, Tues, Wed, Thurs 7a-4p, Fri 7a-12p. 1 Sat am every 6 weeks

  • Required Travel: No


What you will do:

  • Answers telephone calls, determines nature of calls, takes and relays messages, and responds to routine inquiries following established procedures.

  • Greets patients and patient families arriving for scheduled appointments. Registers patient by obtaining pertinent information such as name, demographic data, insurance coverage, etc. according to established procedures. Enters information into computer system.

  • Verifies insurance eligibility and advises patients of covered benefits. Requests and reviews managed care referrals and ensures that services provided are within scope of authorization.

  • Schedules all appointments including patient visits, laboratory tests, off-site diagnostic tests, etc., over the telephone and in person prior to patients leaving. Assists patients with scheduling off site diagnostic tests via Central Scheduling.

  • Inputs patient charges by reviewing and verifying charge slips from providers, enters procedures and diagnostic codes, charges and selects appropriate options in computer system to ensure maximum reimbursement.

  • Receives and records patient payments made at time of service. In doing so, calculates adjustments and/or discounts when totaling charge amount, processes credit card transactions, prepares receipts for cash or check payments, and updates patient account information in computer system. Balances actual daily receipts with computer-generated total, researches and modifies discrepancies and/or errors, and prepares day end close.

What you will need:

  • High School or General Studies Required

  • A minimum of three months previous business office OR healthcare based experience

  • 6 months clinical experience

  • Previous insurance and managed care experience

  • Medical terminology or coding experience

  • Excellent keyboarding skills

  • Keyboard and computer skills

  • A valid driver's license is required if the incumbent is selected to perform related duties at an off-site location. If the incumbent uses their personal vehicle, the incumbent must maintain automobile liability coverage as required by law and evidence of such coverage may be requested. Required

  • Current CPR Certification issued by American Heart Association or Red Cross within 90 days of start date into this position. Required

Benefits:

  • Career Pathways to Promote Professional Growth and Development

  • Various Medical, Dental, and Vision options

  • Tuition Reimbursement

  • Free Parking at designated locations

  • Wellness Program Savings Plan

  • Health Savings Account Options

  • Retirement Options with Company Match

  • Paid Time Off

  • Community Involvement Opportunities

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