Category Manager
1 week ago
Develop the overall strategy for a product category (medical/surgical) by working closely with suppliers, regulatory, clinical and sales to determine the optimal product offering and supply and price positions through the analysis of sales trends, market conditions and competitive offerings.
The category manager is responsible for providing ideas and feedback in the creation of effective promotional materials, as well as supporting the successful launch or market exit of targeted products within assigned categories. He/She is a critical voice in the strategic direction of how their assigned categories impact the overall portfolio and go-to-market strategy, including but not limited to, forecasting, P & L, distribution, and sales/clinical support. The individual must be capable of resolving escalated issues and willing to contribute at both a strategic and tactical level.
Key Responsibilities:
- Has a deep knowledge and/or quickly learns assigned products and categories (product function, use, specifications, pricing and competitive landscape)
- Develops overall strategy for assigned categories and research new products to ensure our healthcare customers have the most appropriate products for use, delivered on time and in adequate supply.
- Understands, assesses and manages supplier capabilities, market intel, supply risks to define/improve supply network at a local, regional and global level.
- Selects supplier sources by driving competitive sourcing activities, in cooperation with supporting departments, including but not limited to clinical, global sourcing, QRA, legal, finance and operations.
- Negotiates, operationalizes and supports supply contracts, including but not limited to, existing and new contracts, as well as product additions/changes.
- Tracks and manages performance indicators related to supplier and category performance.
- Ensures appropriate business controls are in place to reduce risk and protect the company.
- Represents assigned categories to internal and external stakeholders.
- Identifies process-improvements opportunities and demonstrates the capability and willingness to drive functional change.
- Develops and maintains, in cooperation with marketing, clinical and sales, all category collateral and content used by customers, account management and sales, including but not limited to ecommerce and ecatalog information.
- Promotes or upsells certain products or services, within assigned category or overall portfolio, during customer engagements.
- Defines and generate reports that highlight the department's performance against goals and opportunities for improvement.
- Addresses and resolves issues escalated by operations, customer service, sales and others.
What does success look like in this role?
- Strategic sourcing background for product categories
- Proactive, solutions oriented
- Knowledge of managing product through full lifecycle from strategy to market
- Willingness to contribute both strategically and tactical
- Experience with medical / surgical / healthcare products preferred
- Success of building and maintaining business partnerships
Requirements
- Bachelor's degree in supply chain management, finance, or business administration is required. (Engineering degree and/or MBA preferred)
- 5+ years of category management / strategic sourcing is required (Experience with a medical, multi-national preferred)
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