Training Specialist
2 weeks ago
Our client is seeking a Training Specialist in Providence, RI The Training Specialist will be responsible for designing, developing, and delivering a comprehensive training curriculum. This role ensures that employees are equipped to provide a best-in-class customer experience by creating engaging Instructor-Led Training (ILT) modules, job aids, assessments, and e-learning assets. You will continuously refine training materials to align with evolving company priorities, customer service tools, and operational procedures. Key Responsibilities Develop, plan, and execute training programs, including ILT, job aids, procedure manuals, and e-learning assets Facilitate training sessions, on-the-job training, workshops, and demonstrations for Contact Center teams Collaborate with operational and product teams to identify training gaps and future needs Track and report on program participation, assessment results, retraining requirements, and program effectiveness Continuously enhance training materials and methods based on effectiveness and evaluations Stay up to date with the latest training techniques, learning management systems (LMS), and industry best practices Build strong internal and external relationships to ensure training programs remain effective and relevant Support emergency and storm response efforts as required  Education & Experience Bachelor’s degree or at least five (5) years of progressive training experience (Utility experience preferred but not required) Proven ability to develop and facilitate technical and operational training programs Ability to absorb complex information from multiple stakeholders and translate it into effective training solutions Excellent facilitation, organizational, and time management skills Proficiency in Microsoft Office Suite and other related training software  Preferred Qualifications Familiarity with electric and gas policies, processes, systems, and tariffs in Rhode Island Knowledge of customer experience best practices within a regulated environment Exposure to Rhode Island regulations and policies This is a temporary role expected to last at least until the end of the year, possibly longer. Benefits offered Pay will be BOE. If you are ready to make an impact and contribute to a world-class training program, apply today on the HTSS website OR email resume to LHADLEY@HTSS-INC.COM
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Lead Medical Office Specialist
5 days ago
Providence, RI, United States The Providence Center Full timeJob Summary: The Providence Center helps adults, adolescents and children affected by psychiatric illnesses, emotional problems and addictions by providing treatment and supportive services within a community setting. The Lead Medical Office Specialist works closely with Specialist Team and Revenue Cycle to ensure all insurance issues are resolved in a...
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Lead Medical Office Specialist
4 days ago
Providence, RI, United States The Providence Center Full timeJob Summary: The Providence Center helps adults, adolescents and children affected by psychiatric illnesses, emotional problems and addictions by providing treatment and supportive services within a community setting. The Lead Medical Office Specialist works closely with Specialist Team and Revenue Cycle to ensure all insurance issues are resolved in a...
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Lead Medical Office Specialist
2 days ago
Providence, RI, United States The Providence Center Full timeJob Summary: The Providence Center helps adults, adolescents and children affected by psychiatric illnesses, emotional problems and addictions by providing treatment and supportive services within a community setting. The Lead Medical Office Specialist works closely with Specialist Team and Revenue Cycle to ensure all insurance issues are resolved in a...
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Lead Medical Office Specialist
2 weeks ago
Providence, RI, United States The Providence Center Full timeJob Summary: The Providence Center helps adults, adolescents and children affected by psychiatric illnesses, emotional problems and addictions by providing treatment and supportive services within a community setting. The Lead Medical Office Specialist works closely with Specialist Team and Revenue Cycle to ensure all insurance issues are resolved in a...
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Youth Development Specialist and Educator
3 days ago
Providence, RI, United States Planned Parenthood of Southern New England, Inc. Full timePlanned Parenthood of Southern New England Care. No Matter What. We are Planned Parenthood of Southern New England, one of the region's largest and most trusted providers of reproductive health care. We are recognized for the wide array of services we provide, the outstanding sexual health education we deliver, and our strong commitment to social justice....
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Providence, RI, United States Planned Parenthood of Southern New England, Inc. Full timePlanned Parenthood of Southern New England Care. No Matter What. We are Planned Parenthood of Southern New England, one of the region's largest and most trusted providers of reproductive health care. We are recognized for the wide array of services we provide, the outstanding sexual health education we deliver, and our strong commitment to social justice....
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Youth Development Specialist and Educator
7 days ago
Providence, RI, United States Planned Parenthood of Southern New England, Inc. Full timePlanned Parenthood of Southern New England Care. No Matter What. We are Planned Parenthood of Southern New England, one of the region's largest and most trusted providers of reproductive health care. We are recognized for the wide array of services we provide, the outstanding sexual health education we deliver, and our strong commitment to social justice....
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Classroom Behavior Specialist
5 days ago
Providence, RI, United States The Groden Center Full timeSchedule: Monday-Friday (8-3:30 PM) $750 Sign-On Bonus!Excellent opportunity to make a difference in the lives of children, adolescents and young adults with autism and developmental disabilities! Become a part of the Groden Center, a program that is internationally known for evidence-based programs, innovative work in self-control and effective coping...
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Classroom Behavior Specialist
3 days ago
Providence, RI, United States The Groden Center Full timeSchedule: Monday-Friday (8-3:30 PM) $750 Sign-On Bonus!Excellent opportunity to make a difference in the lives of children, adolescents and young adults with autism and developmental disabilities! Become a part of the Groden Center, a program that is internationally known for evidence-based programs, innovative work in self-control and effective coping...
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Essay Specialist
2 days ago
Providence, RI, United States Vanguard College Prep Full timeAbout us: Do you love storytelling and want to make a lasting impact on students' lives? Vanguard College Prep is seeking full-time Essay Specialists to help high schoolers craft authentic, powerful application essays. Our specialists don't just edit words - they shape futures. With competitive pay, comprehensive benefits, and a collaborative culture of...
