Expeditor

7 days ago

Liberty Twp, OH, United States Ford's Garage Liberty Full time

Reports to: General Manager/Department Manager

Job Summary:

Our mission is to provide an innovative and entertaining dining experience which will compel our guests to become raving fans and create brand loyalty. Join us as a guest, leave as a friend.  Expeditors are responsible for ensuring that all food orders are prepared within a timely manner and according to guest special requests and company recipes. Communicates with the service and heart of house teams to expedite all food deliveries to to-go, dining room, and bar areas.

Responsibilities and Duties

  • Believes in and follows all Employee Handbook standards and expectations.
  • This position requires attendance as scheduled and policy and procedure complianc. 
  • Perform opening set up, running side work and closing duties.
  • Maintain a neat and orderly work area. [KR1] 
  • Perform job functions with accordance to performance standards.
  • Perform other related duties as assigned by the General Manager/Department Manager.
  • Work with "team work" always in mind.
  • Ensure the highest quality preparation and presentation of food items.
  • Serve hot food hot and cold food cold every time.
  • Manage the preparation of all re-cooks and special order requests.
  • Expedite the service of food to to-go, dining room, and bar areas.
  • Utilize the expo tickets effectively in order to maintain the flow of service, control cost/waste, and build sales.
  • Organize the table orders in the expo area according to the tickets.
  • Complete specific side work and station maintenance.
  • Follow all safety and sanitation guidelines at all times.
  • Support the service team in a way as to create new and repeat business and avoid guest complaints.

Minimum Qualifications

  • Kitchen experience required, preferably in a high-volume atmosphere
  • Knowledge of basic restaurant hospitality and fully engaged, service minded attitude
  • Food Safety certification, as state law requires
  • Good hearing for safety and accurate communication (with or without accommodation)
  • Must be able to read, write and speak in English
  • Must have reliable transportation to and from work
  • Basic computer usage skills
  • Organization and Time Management Skills
  • Must be alert to the Team member and Guest's needs
  • Must possess Excellent Communication Skills
  • Must possess strong leadership abilities
  • Must possess valid food safety certification or any other food/alcohol certification if required by state law
  • Compliance with our dress and appearance policy including black slip resistant shoes
  • Ability to pass general information and department test (test score of 90% of higher)
  • Able to lift at least 50 pounds

Physical Qualifications

  • Prolonged periods standing

SUPERVISORY RESPONSIBILITIES

This position does not include any supervisory responsibilities.

[KR1]Mentioned in compliance of dress appearance policy…

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