Receptionist II

19 hours ago

Pensacola, FL, United States LanceSoft Full time
Job Description

Job Details:
Job Title: Receptionist II
Location: Pensacola, FL
Duration: 12+ Months
Pay Range: $26.44/Hr.

Job Purpose:
  • This role will provide high-level administrative support to an executive with a primary focus on planning, scheduling, and executing customer and guest site visits while maintaining security protocols, hospitality standards, and clear communication between internal teams and visitors.
  • This team member is a critical role in creating excellent first impressions, maintaining operations of our customer experience center and ensuring that our visitors have pleasant experiences while on campus.

Key Responsibilities:
  • Schedule customer and guest visits, coordinate with the executive's calendar and site availability, and serve as the primary point of contact for visitors
  • Manage security protocols, including visitor pre-clearance, badge management, and safety documentation
  • Arrange catering, meals, accommodations, transportation, and coordinate with external vendors as needed
  • Reserve meeting rooms, conference facilities, and arrange equipment for site tours
  • Communicate visit details to site operations, security, reception, and relevant departments to ensure readiness
  • Prepare welcome packets and pre-arrival instructions;monitor upcoming visits and proactively resolve issues
  • Provide back-office support: manage office supplies, update electronic displays and internal communications, coordinate leadership travel, and assist with mailroom/shipping functions
  • Maintain confidentiality and professional standards;always ensure guest comfort and security
  • Required Skills and Qualifications
  • Associate degree or 2+ years'experience in executive support, hospitality coordination, or event planning
  • Proficiency in MS Office and calendar management systems
  • Strong verbal and written communication skills;ability to work professionally with diverse stakeholders
  • Excellent organizational, time-management, and problem-solving abilities with attention to detail
  • Ability to manage sensitive information and follow strict security protocols
  • Proven ability to work both independently and collaboratively in a fast-paced environment
  • Ability to work flexible hours as needed for events or visits

Preferred Qualifications:
  • Previous customer service experience
  • Proactive, self-motivated, and adaptable approach to changing priorities
  • Strong discretion and judgment in handling confidential information


Meet Your Recruiter

Ruby Parihar

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