Supper Restaurant General Manager
5 days ago
Duties include but are not limited to:
Provide leadership to ensure an extraordinary restaurant experience for the guest. Work with the director of food & beverage and the chef & Hotel Manager to develop an outstanding culinary and service program for the restaurant. Manage all areas of the restaurant, working as part of a management team that is dedicated to hospitality and service. Train, coach and counsel employees on menu knowledge and guest service and encourage personal and professional growth.
Primary Responsibilities:
- Provide and ensure an exceptional experience for all guests.
- Participate in the interviewing, hiring, firing, training, counseling and development of staff.
- Maintains high level of employee satisfaction through hands on involvement on property and creating a culture of empowerment.
- Controls costs by reviewing portion control and quantities of preparation & minimizing waste
- Basic understanding of budgets, forecasting and financial statements and able to operate within established parameters.
- Perform monthly inventory of liquor, beer and wine and contribute to maintaining a budgeted costs.
- Create ongoing training programs to ensure consistent execution of service standards and menu knowledge of the staff.
- Establish pars, ordering systems, as well as storage for all operating supplies.
- Maintain safe, secure, and healthy facility by establishing, following, and enforcing sanitation standards and procedures; complying with health and legal regulations; maintaining security systems.
- Update job knowledge by participating in educational opportunities; reading professional publications, maintaining personal networks, participating in professional organizations.
- Oversee the Room Service department including, but not limited to: scheduling, quality of service and guest relations, etc.
- Conduct annual reviews of hourly & salary employees
Job Requirements:
- Passionate and knowledgeable about food and beverage and creating a unique guest experience.
- Ability to diplomatically deal with difficult situations and people while exhibiting a consistent level of professionalism.
- Excellent communication skills as strong problem solving skills.
- Ability to read, write, and verbally communicate effectively and professionally with other business departments, guests and vendors.
- Ability to taste a variety of dishes and ingredients and provide feedback
- Ability to create and execute a strategic business plan
- Minimum of 2-3 years of management experience in a high service oriented restaurant.
- Competent use of MS Office, Open Table and Micros programs
- Minimum six months' experience in a similar position, preferably with a luxury or ultra-luxury restaurant
- Ability to work nights and weekends
- Bachelors degree or similar degree
- Regularly lift and/or move up to 10-25 pounds and frequently lift and/or move up to 50 pounds.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
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