Relationship Manager I

1 week ago

Lafayette, IN, United States First Merchant's Bank Full time
First Merchants Bank is seeking a Relationship Manager for our team This full-time position will focus on providing exceptional customer service by being responsive, knowledgeable, and exceeding customer expectations. Maintaining and building relationships with customers and the ongoing management of client portfolios will be first and foremost for this role.

As part of this role you will:

  • Provide excellent customer service by:
    • Developing new and nurturing a high number of existing relationships.
    • Working with applicants and communicating information concerning their business needs as well as assessing credit risk.
    • Reviewing financials with customers and providing advice as necessary.
    • Providing additional support and assistance on any requests made to complete or approve requests.
    • Assisting customers with follow up on action items.
  • Contribute to operation and bank success by:
    • Remaining current and updated on developing trends.
    • Implementing an effective sales and marketing strategy to develop new and existing relationships.
    • Identifying and developing prospects into meaningful new relationships with yearly goals for income production.
    • Maintaining compliance on behalf of the organization.
    • Being directly accountable for loss prevention.
    • Determining necessary action to be taken on all loans, includes resolving marginal and delinquent loans.
  • Demonstrate strength in the following areas:
    • Embracing technology to process and service clients and customers.
    • Handling a high volume of new and existing relationships.
    • Communicating effectively and efficiently via virtual interactions.
    • Understanding and appreciating the value of all size clients.
To be successful in this position, we require the following:
  • Bachelor’s degree in business or a related field OR Associate's Degree/two (2) years of college + two (2) years of related work/military experience OR four (4) years of related work/military experience (plus any additional required experience listed below).
  • A minimum of one (1) year of commercial banking or related experience.
The following would be a plus:
  • Master’s Degree in Business Administration (MBA)
  • Credit Analyst experience.
First Merchants offers the following:
  • Medical, Dental and Vision Insurance
  • 401k
  • Health Savings and Flexible Spending Accounts
  • Vacation/Sick Time
  • Paid Holidays
  • Paid Parental Leave
  • Tuition Reimbursement
  • Additional Benefits


A little about us:

First Merchants is guided by a genuine philosophy of being a meaningful place to work and having a prosperous impact across all walks of life throughout the communities we serve, including consumers, businesses and other organizations. Our Vision, Mission and Team statement reflect and reinforce that authentic service philosophy.

Our Vision is:

To enhance the financial wellness of the diverse communities we serve.

Our Mission is:

To be the most responsive, knowledgeable, and high-performing bank for our clients, teammates, and shareholders.

Our Team:

We are a collection of dynamic colleagues with diverse experiences and perspectives who share a passion for positively impacting lives. We are genuinely committed to attracting and engaging teammates of diverse backgrounds. We believe in the power of inclusion and belonging.

Apply today to begin your career with us

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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