Patient Intake Coordinator

2 weeks ago

Webster, TX, United States Principle Health Systems Full time

16840 Buccaneer Lane, Suite 261, Houston, TX 77058

832-932-5968 • principlehs.com

Patient Intake Coordinator (Intake Specialist)

We are seeking a detail-oriented and compassionate Intake Specialist to join our team. This role manages the patient intake process, including scheduling, insurance verification, and communication with patients and providers. The ideal candidate is organized, customer-focused, and capable of managing priorities in a fast-paced healthcare environment.

RESPONSIBILITIES

  • Patient Intake and Scheduling
    • Process referrals, including physician notes and imaging reports.
    • Schedule appointments, follow up within 24 hours, and manage reminders or rescheduling.
    • Educate patients on insurance, financial responsibilities, and appointment details.
  • Insurance Verification and Documentation
    • Verify benefits, calculate balances, and obtain prior authorizations.
    • Document Prescription Monitoring Program (PMP) reports and update EHR records.
    • Maintain accurate patient charts with up-to-date insurance and benefit details.
  • Communication and Customer Service
    • Collaborate with providers to request information, update referrals, and share reports.
    • Respond promptly to inquiries from patients, providers, and website submissions.
    • Maintain professionalism in handling VIP and sensitive requests.
  • Recordkeeping and Reporting
    • Document activities in the EHR system with attention to detail.
    • Update tracking spreadsheets for bonus metrics and KPIs.
REQUIREMENTS
  • High school diploma or equivalent.
  • Healthcare customer service, insurance verification, or a related role preferred.
  • Bilingual skills are preferred but not required.
  • This role requires the ability to sit for prolonged periods, use a computer and phone extensively.
PHYSICAL/MENTAL REQUIREMENTS
  • Ability to sit at a desk and use a computer, phone, and office equipment for prolonged periods.
  • Manual dexterity for typing and handling documents.
  • Clear vision to read screens and printed materials.
  • Effective hearing and speaking to communicate via phone and in-person.
  • Emotional resilience to professionally manage stressful interactions


We are an Equal Opportunity Employer and committed to providing reasonable accommodations to individuals with disabilities. If you require accommodations during the application or interview process, please contact hradmin@principlehs.com.

8AM-5PM
Monday through Friday

  • Patient Intake Coordinator

    2 weeks ago

    Webster, TX, United States Principle Health Systems Full time

    16840 Buccaneer Lane, Suite 261, Houston, TX 77058 832-932-5968 • principlehs.com Patient Intake Coordinator (Intake Specialist) We are seeking a detail-oriented and compassionate Intake Specialist to join our team. This role manages the patient intake process, including scheduling, insurance verification, and communication with patients and providers. The...

  • Patient Intake Coordinator

    2 weeks ago

    Webster, TX, United States Principle Health Systems Full time

    16840 Buccaneer Lane, Suite 261, Houston, TX 77058 832-932-5968 • principlehs.com Patient Intake Coordinator (Intake Specialist) We are seeking a detail-oriented and compassionate Intake Specialist to join our team. This role manages the patient intake process, including scheduling, insurance verification, and communication with patients and providers. The...

  • Patient Intake Coordinator

    1 week ago

    Webster, TX, United States Principle Health Systems Full time

    16840 Buccaneer Lane, Suite 261, Houston, TX 77058 832-932-5968 • principlehs.com Patient Intake Coordinator (Intake Specialist) We are seeking a detail-oriented and compassionate Intake Specialist to join our team. This role manages the patient intake process, including scheduling, insurance verification, and communication with patients and providers. The...

  • Patient Assessment Coordinator FT

    2 weeks ago

    Webster, TX, United States ScionHealth Full time

    At ScionHealth , we empower our caregivers to do what they do best. We value every voice by caring deeply for every patient and each other. We show courage by running toward the challenge and we lean into new ideas by embracing curiosity and question asking. Together, we create our culture by living our values in our day-to-day interactions with our patients...

  • Patient Assessment Coordinator FT

    2 weeks ago

    Webster, TX, United States ScionHealth Full time

    At ScionHealth , we empower our caregivers to do what they do best. We value every voice by caring deeply for every patient and each other. We show courage by running toward the challenge and we lean into new ideas by embracing curiosity and question asking. Together, we create our culture by living our values in our day-to-day interactions with our patients...

  • Patient Access Specialist

    2 days ago

    Webster, TX, United States UTMB Health Full time

    Patient Access Specialist - Ambulatory Referral Coordination Webster, Texas, United States New Medical Administrative UTMB Health Requisition # 2507297 EDUCATION & EXPERIENCE: Minimum Qualifications: Associate's degree and no experience. An equivalent combination of education and experience relevant to the role may be considered for this position. JOB...

  • Patient Assessment Coordinator

    6 days ago

    Webster, TX, United States PAM Health Rehabilitation hospital of Clear Lake North Full time

    Overview If you're looking for a schedule that fits your lifestyle, check out PAM Health - and ask us about our comprehensive benefits package! Some things that our hospital can offer YOU as a full-time employee: Medical Benefits: EPO/HDHP/HSA options, including prescription coverage, Rx 'n Go, and Teladoc Comprehensive dental and vision benefits Employee...

  • Patient Assessment Coordinator

    2 weeks ago

    Webster, TX, United States PAM Health Rehabilitation hospital of Clear Lake North Full time

    Overview If you're looking for a schedule that fits your lifestyle, check out PAM Health - and ask us about our comprehensive benefits package! Some things that our hospital can offer YOU as a full-time employee: Medical Benefits: EPO/HDHP/HSA options, including prescription coverage, Rx 'n Go, and Teladoc Comprehensive dental and vision benefits Employee...

  • Patient Assessment Coordinator

    1 week ago

    Webster, TX, United States PAM Health Rehabilitation hospital of Clear Lake North Full time

    Overview If you're looking for a schedule that fits your lifestyle, check out PAM Health - and ask us about our comprehensive benefits package! Some things that our hospital can offer YOU as a full-time employee: Medical Benefits: EPO/HDHP/HSA options, including prescription coverage, Rx 'n Go, and Teladoc Comprehensive dental and vision benefits Employee...

  • Patient Access Specialist

    19 hours ago

    Webster, TX, United States University of Texas Medical Branch Full time

    EDUCATION & EXPERIENCE: Minimum Qualifications: Associate’s degree and no experience. An equivalent combination of education and experience relevant to the role may be considered for this position. JOB SUMMARY: The Patient Access Specialist represents the voice of UTMB. Creates a nurturing, competent and confident voice atmosphere for all callers to the...