Billing Coordinator at Urgent Team

Urgent Team is looking for a Billing Coordinator to join our growing Billing Department. This is a remote/WFH position open to candidates in Tennessee, Alabama, Mississippi, Georgia, and Arkansas.

JOB SUMMARY:
This position is the liaison between their assigned Centers; both the Center Manager and Center Team Members, and the current electronic health record (EHR) system. This position is responsible for the communication and follow-up on all revenue-based reports utilized in the EHR to bill, provide referrals, lock charts, etc.

KEY RESPONSIBILITIES:
The following duties and responsibilities generally reflect the expectations of this position but are not intended to be all inclusive. Other duties may be assigned.
• Accounts Receivables Management background preferred
• Liaison between the EHR and assigned Center Managers and Team Members
• Responsible for generating reports on referrals, on-hold and un-locked charts
• Responsible for the communication, follow-up and results of reports generated
• Monitor assigned Centers accounts receivable (AR) to ensure timely filling is met
• Maintain balance updates and account removals from third party collections agency
• Re-issue any returned Patient statements for assigned Centers
• Update new Patient bankruptcy notices
• Responsible for follow-up on any outstanding AR from legacy system, if needed
• Cross-train on the Occupational Health Billing Coordinator functions to serve as a back-up when needed
• Answer and resolve patient phone calls in a timely manner
• Practice and adhere to the Code of Conduct, Mission and Valued Behaviors

WHAT'S REQUIRED?
• High school diploma or equivalent required
• Minimum 1 year experience handling billing and account receivables
• Knowledge of all payer codes
• Knowledge of medical terminology and billing practices

BENEFITS INCLUDE:
• Competitive Salary*
• Medical, Dental, and Vision Options
• Retirement savings plans
• Paid Time Off
• and MORE

*The hourly rate range for this position is $22.47 to $28.29 per hour. It is not typical for an individual to be hired at the top of the range, as compensation is determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations.

REMOTE WORK REQUIREMENTS:
Candidates must have a dedicated, private workspace free from distractions. Due to the sensitive nature of patient information, it is essential that the work environment ensures confidentiality and prevents unauthorized access. A quiet, secure setting is required to maintain privacy and comply with all relevant privacy regulations. In addition, candidates should have a reliable internet connection and be able to manage their time effectively to meet team goals.

INTERVIEW PROCESS:
• Initial Phone Screen
• Online Skills Assessment
• Video Interview with Hiring Manager

ABOUT URGENT TEAM:
The Urgent Team Family of Urgent Care & Walk-in Centers, an “on-demand” healthcare company, was created to provide quality, affordable and, convenient walk-in medical and telemedicine service in suburban neighborhoods, rural towns, and mid-size cities across the Southeast.

All of our 80+ centers are have achieved the Urgent Care Association Accreditation, the highest level of distinction for an urgent care center. UCA Accreditation demonstrates an organization’s overriding commitment to safety, quality and scope of services. Additionally, 17 centers are designated Rural Health Clinics, which provide access to primary care services for patients in rural communities.

Based in Nashville, TN, the Urgent Team Family of Urgent Care & Walk-in Centers delivers care in five states through eight distinct brands: Ascension Saint Thomas Urgent Care, Baptist Urgent Care, Washington Regional Urgent Care, Huntsville Hospital Urgent Care, Physicians Care, Urgent Team, Sherwood Urgent Care, and Baptist Health Urgent Care.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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