Field Service Technician 1

7 days ago

Lubbock, TX, United States eTeam Full time
Job Title: Field Service Technician 1
Job Type: Contract to hire, 9 Months contract
(Conversion upon Three months or 6 months)
Actual Work Location: Lubbock, TX7 79423 (**100% Field work)
Night Shift: 9 PM - 5 AM (Will start in an overnight shift, if converted the shift can be Morning/Day)

Position Summary:
Our Clients Field Services Team creates value for our customers by delivering solutions that build long term relationships. Acting as a first line response to our customers, you will communicate in an open, helpful, and engaging manner with the focus being finding the right solution. You will organize, triage customer issues, and even handle some problems before they start. No matter the situation, your formal training (provided through our client) will allow you to provide customers what they need when they need it.
Our virtual and hands on classroom training enables fast learning and fosters an environment where you can stretch yourself and make an impact, explore new ways of thinking, and expand your capabilities. Our service operations have dedicated teachers, mentors, and coaches who work across territories to share their knowledge to enhance each other's growth.

This role truly keeps commerce running across the globe and is an ambassador for our client's Brand
Utilize your skills to:
  • Perform customer installation, maintenance, and service calls promptly and effectively.
  • Service electromechanical equipment like self-checkout systems within an assigned territory.
  • Perform maintenance, repair, PM work, and system overhauls.

Basic Qualifications to qualify:
  • Have a valid driver's license and driving record that satisfies our clients fleet requirements.
  • PC skills, basic electronic skills, and some specific hardware and operating system familiarity
  • bility to perform essential functions of the job with or without a reasonable accommodation.
  • Prolonged travel with driving several hours per day.
  • Rotating and weekend shifts
  • Flexible shift work - Rotating shifts within set teams including morning, afternoon, and evening start times with some holidays.
  • Carrying and lifting tools, parts, and equipment weighing up to 75 lbs. without assistance, up to 150 lbs. with assistance
  • Bending, squatting, walking, standing, sitting, reaching, working with your hands, and repetitively grasping and manipulating objects of varying size
  • Willing to be trained on and operate small scale scissor lifts in retail environments to service or replace networking equipment such as access points or switches.

Must have Requirements:
  • PC skills
  • Hardware support experience
  • High School Diploma

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