Inbox Clinician
2 weeks ago
The Inbox Clinician supports the clinical team by managing in-basket coverage within the Electronic Health Record (EHR). The provider ensures timely and efficient handling of non-visit-based tasks, including patient messages, medication refills, test results, and other clinical documentation, contributing to continuity of care and effective patient communication.
Duties and responsibilities
- Monitor and manage In-basket messages, including but not limited to patient inquiries, test results, medication refill requests, clinical documentation, and staff communications.
- Respond promptly to clinical issues within the scope of practice.
- Collaborate with primary care providers to ensure coordinated patient care.
- Escalate complex or urgent clinical concerns as needed.
- Close care gaps and ensure timely follow-up actions.
- Document all actions and communications in the EHR according to standards.
- Review patient charts and histories to support provider preparation.
- Coordinate referrals and follow up on outstanding consultations or test results.
- Provide patient education on preventive care, medications, and self-care.
- Participate in quality improvement initiatives to enhance patient outcomes.
- Complete other duties and related projects as assigned.
Education & Experience:
- Current licensure as a Nurse Practitioner (NP).
- Current and unrestricted professional license to practice in the state of California.
- Active and unrestricted DEA license.
- BLS Certification.
- Two or more years of clinical experience.
- Experience with outpatient or ambulatory care workflows, as well as telehealth or asynchronous care, is preferred.
• Demonstrated ability to effectively perform the responsibilities outlined above.
- Ability to review and accurately interpret lab results, imaging reports, and other clinical documentation.
- Ability to work independently and efficiently in remote or on-site settings.
- Ability to provide patient education and support for continuity of care through various communication channels, including in-person and virtual platforms.
- Ability to manage multiple tasks and prioritize workload.
- Familiarity with population health, preventive care, and chronic disease management
- Proficiency with Epic electronic health records (EHR) System
- Knowledge of regulatory requirements, including HIPAA and quality reporting standards.
- Ability to identify and address care gaps and coordinate follow-up actions.
AACI is an Equal Opportunity Employer
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