Customer Service Rep02940 714 N GILBERT ST

1 week ago

Danville, IL, United States Domino's Franchise Full time

Job Description

Join our team as a Customer Service Representative at our Danville, United States location We're looking for a friendly and efficient individual to provide exceptional service to our valued customers.

  • Answer incoming phone calls and take customer orders accurately
  • Prepare and make pizzas according to company standards and recipes
  • Process cash and credit card transactions efficiently
  • Deliver outstanding customer service, ensuring customer satisfaction
  • Maintain a clean and organized work environment
  • Assist with various cleaning tasks as needed
  • Handle and lift items weighing up to 25 lbs.
  • Collaborate with team members to ensure smooth operations during busy periods
  • Address customer inquiries, concerns, and special requests promptly and professionally

Qualifications:
Qualifications

  • Excellent communication skills, both verbal and written
  • Strong customer service orientation with a friendly and positive attitude
  • Ability to multitask and work efficiently in a fast-paced environment
  • Basic computer proficiency for order entry and processing
  • Flexibility to work weekends, holidays, and various shifts as needed
  • Detail-oriented with a focus on accuracy in order-taking and food preparation
  • Problem-solving skills to address customer concerns effectively
  • Patience and ability to maintain composure under pressure
  • Physical ability to stand for extended periods and lift up to 25 lbs.
  • Team player with a willingness to assist colleagues as needed
  • Prior experience in food service or customer-facing roles is a plus
  • Knowledge of pizza preparation and the food service industry is beneficial but not required

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