Lead Transcription Manager
7 days ago
Karya is dedicated to creating AI-enabled earning and learning opportunities for economically underserved communities, helping to create a pathway out of poverty. We pride ourselves on delivering high-quality, timely, and competitively priced data to our clients. Our workers earn at least 20 times the Indian minimum wage, and through our unique digital work platform, we have completed over 40 million digital tasks, aiming to positively impact over 100,000 workers by year-end. Our ambition is to scale this impact and offer economic opportunities to millions in India in the coming years.
We are excited to welcome an experienced and highly organized Lead Transcription Manager to oversee and expand our diverse Indic language transcription projects. This influential role within our Operations team is vital for ensuring that we deliver top-notch transcription data to support advanced AI and data products. If you have a passion for managing complex projects, scaling teams effectively, and possess profound knowledge of Indic language transcription data, we would love to connect with you.
Key Responsibilities
- Project Leadership: Take ownership of large-scale transcription projects across various high-value domains, including (but not limited to) healthcare, finance, and general consumer data.
- Quality & Standards: Ensure that all transcribed data meets rigorous quality and format requirements, adhering strictly to both client and internal specifications as well as linguistic standards.
- Team Management & Scaling: Actively mentor and manage our network of transcribers for the top 7-8 high-resource Indic languages (e.g., Hindi, Bengali, Marathi, Tamil, Telugu, etc.).
- Process Optimization: Develop, document, and enforce best practices along with efficient workflows for transcription, review, and quality control processes to enhance throughput and reduce errors.
- Vendor/Resource Management: Ongoing assessment and expansion of the network of qualified transcribers to ensure resource availability for both immediate and upcoming project requirements.
What You'll Bring (Required Skills & Experience)
- Experience: More than 5 years of hands-on experience managing and executing large-scale transcription or data labeling projects specifically related to Indic languages.
- Linguistic Acumen: Profound practical understanding of various transcription requirements, formats (e.g., verbatim, smart verbatim, time-stamping), and quality assurance methodologies.
- Network & Resourcefulness: Proven and active network of high-quality transcribers across the top 7-8 high-resource Indic languages. Project Management: Exceptional organizational, prioritization, and communication skills, adept at managing multiple simultaneous projects under tight deadlines.
- Tool Proficiency: Familiarity with standard project management and transcription platform tools.
What We Offer
- Flexible leave and vacation policy.
- Hybrid work options.
- Insurance according to industry standards.
- Access to leaders in technology and social impact sectors.
- The opportunity to contribute meaningfully to AI, digital equity, and rural development.
Karya celebrates diversity and is an equal opportunity employer. All applicants will be considered without regard to race, religion, gender identity, sexual orientation, disability, or any other protected status.
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