Front Desk Receptionist

1 week ago

Lake Oswego, OR, United States CLEAR CHOICE DERMATOLOGY LLC Full time

Job Type

Full-time

Description

Clear Choice Dermatology is seeking a warm, organized, and proactive Front Desk Receptionist to be the welcoming face of our Lake Oswego clinic. This role is essential in creating a positive first and last impression for our patients while ensuring smooth and professional day-to-day operations.

If you thrive in a fast-paced healthcare environment, enjoy helping people, and are passionate about providing outstanding service, we'd love to meet you

What You'll Do

As a Front Desk Receptionist, you'll manage the full patient journey - from warm greetings at check-in to scheduling follow-ups and processing payments at check-out. Key responsibilities include:

Check-In Responsibilities:

  • Greet patients and visitors with a friendly, professional attitude
  • Verify insurance information and ensure patient forms are complete
  • Enter and update patient demographics accurately in the system
  • Maintain office readiness and contribute to a clean, organized front desk area
  • Answer incoming calls and route messages with care and confidentiality
Check-Out Responsibilities:
  • Review provider notes and coordinate treatment plans and follow-ups
  • Schedule future appointments and enter patients into recall systems
  • Collect co-pays, balances, and process credit/refund transactions
  • Dispense skincare products and maintain accurate logs of purchases
  • Post daily charges and support back-office operations as needed
Requirements

What We're Looking For

Qualifications & Skills:
  • High School Diploma or GED required
  • 2+ years of experience in a medical front office or similar customer service role
  • Knowledge of EMR systems and insurance verification preferred
  • Excellent communication and multitasking abilities
  • Polished, professional appearance and a patient-first attitude
  • Ability to work independently, prioritize tasks, and handle confidential information
  • Proficiency in Microsoft Outlook, Word, and general computer systems
  • Typing speed of at least 60 WPM
Work Environment & Schedule
  • Full-time, onsite role in a professional medical office
  • Must arrive 15 minutes before scheduled clinic hours
  • Requires standing, sitting, bending, and lifting up to 40 lbs
  • Uniform required
  • HIPAA and OSHA compliance mandatory

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