Senior IT Specialist

Global Science & Technology (GST) is seeking a Senior IT Specialist to join our team supporting State IT Support Projects in the Southern Region of West Virginia. 

Position Summary:

The Senior IT Support Professional will be responsible for responding to support requirements for customers in the Southern region of West Virginia. The position will require limited travel to all WV Counties located below Fayette, Kanawha, and Putnam Counties. The position requires strong communication and relationship management skills.

The Senior IT Support Professional will be responsible for the installation, configuration, and support of Routers, Firewalls, Managed Network Switches, wireless equipment, PC's, Printers, Scanners, and other miscellaneous hardware. Most of the duties can be handled remotely however travel to customer sites is necessary. Candidate will support the GST client base that has been in place for over 25 years.

Primary Duties:

• Assist Senior Network Engineers and Support Staff with the planning and implementation of IT solutions in the Southern Region of West Virginia.
• Assisting with Structured and Wireless Cabling installations is necessary.

Required Education/Experience/Skills:

• Associate degree in IT or Information Systems or equivalent military or industry experience with at least 5 years' experience is required.
• Candidates must have A+, Network+, Security+, Cisco certifications, and Windows experience.
• Experience in configuring routers, firewalls, and managed switches is also required.
• Must possess solid customer service skills
• Good communication and interpersonal skills including ability to speak and work proactively with customers and other employees
• Positive attitude
• Self-Motivated
• Team player
• Ability to work independently with minimal supervision
• Must be willing to submit to and pass applicable background checks
• Must be able to drive and must possess and supply a current driver's license valid in the United States.
• Must have a clean driving record

Applicants will be subject to a government background investigation and may need to meet eligibility requirements.

Compensation

At GST we celebrate your contributions we will provide you with opportunities and choices and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care for full-time employees working 30-plus hours per week. Our recognition awards program acknowledges employees for exceptional performance.

Salary at GST is determined by various factors, including but not limited to location, the individual's combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $85,000 to $90,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of the GST total compensation package for employees.

Identity Statement

As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.

Work Definitions If this position is listed as remote or hybrid, you'll periodically work from a company or client site facility.

• If this position is listed as onsite, you'll work at the client site - in person, or as needed for the specific role.

GST is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class.

GST provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.