Client Services Associate

4 days ago

Georgetown, DE, United States HB Travels Full time

About the job Client Services Associate / Travel

About Us:
We are a professional travel services organization dedicated to providing clients with exceptional booking experiences and personalized support. By partnering with trusted travel providers, we make planning trips easier, stress-free, and enjoyable.

Position Overview:
We are looking for a detail-oriented and customer-focused individual to join our team as a Client Services Associate / Travel. In this role, you will be responsible for assisting clients with their travel needs, handling inquiries, and ensuring smooth booking processes from start to finish.

Key Responsibilities:

  • Respond to client questions and assist with travel reservations
  • Provide guidance on destinations, accommodations, and travel options
  • Handle itinerary changes, modifications, and special requests
  • Deliver excellent customer service and build positive client relationships
  • Stay informed about travel industry updates, policies, and promotions
Qualifications:
  • Strong communication and interpersonal skills
  • Excellent organizational abilities and attention to detail
  • Ability to work independently in a remote environment
  • Previous experience in travel, hospitality, or customer service is an advantage (but not required)
  • Enthusiasm for travel and helping others plan their trips
What We Offer:
  • Flexible remote work opportunity
  • Training and ongoing professional development
  • Supportive and collaborative team environment
  • Opportunities to grow within the travel industry
  • Access to travel perks and discounts (eligibility requirements apply)

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